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Willfulone
4 Posts
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30496
December 31st, 2003 21:00
Sonic DLA Removal
If you can help...
I am not a computer pro, so please be A,B,C, step by step...
I am trying to uninstall Sonic My DVD from my Dell Dementions 4600 (6 weeks old)...long story, wanted to try something else...tried to uninstall Sonic program...would not all the way uninstall, now want to put it back on because I like it better than the software I was trying to upgrade to...
So heres where I am.
I went to Add/uninstall programs...
Selected all programs that were "Sonic"...all uninstalled except "Sonic DLA"
When attempting to uninstall "Sonic DLA" I get the following..."There is a problem with the windows installer package. A program for this install to complete could not be run. Contact your support personel or package vendor...
when I click ok it says "fatal error during installation."
Here's the deal...
1) Add/remove programs will not remove "Sonic DLA"
2) Have tried removing Sonic threw C/program files/Sonic...delating folder does not remove Sonic DLA from
Add/Remove programs
3) Have searched file for Sonic and Sonic DLA and deleated all files...still does not remove Sonic DLA from
add/remove programs
4) Have tried repair in Add/remove programs, get the same error message.
5) Have tried reinstalling Sonic 5.0 and 5.0 delux in to a folder called "Sonic2" and the program
will load and run, but when the burning or translating starts I get an error message that says that
Sonic has incountered an error and will not close...(will not complete burn...) (when I reload Sonic, I get a message that says that Sonic DLA is already loaded...No Kidding...that's the problem)
6) I have tried to reload windows XP, but program remains...
Help!!!
Peace
Willfulone
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