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16374

January 5th, 2011 03:00

TSST CORP. CD/DVD DRIVES AND AUDIO DISTORTION WHEN PLAYING WARNER BROTHERS MUSIC CDs

I have an Optiplex 780 desktop machine at work and a brand new XPS 17 laptop (model XPS L701x) at home and BOTH these machines are fitted with TSST Corp CD/DVD drives of different types and BOTHof them distort the audio playback of new CDs from Warner Brothers and Warner Music - Neil Young's Greatest Hits and the Traveling Wilburys' collection.

All these same Warner Brothers/Music CDs play WITHOUT AUDIO DISTORTION on my six year old Inspiron 9300 with its NEC CD/DVD drive and all my other CD players.

Dell have agreed to send me a different manufacturer's drive,as replacement, for my new Laptop but what is going on with these recent TSST Corp drives?

There seems to be quite a few people out there having the same problem with these drives (and Warner Brothers music) and Toshiba have issued a Firmware update (mid 2010) to cure 'audio distortion' but Dell have not?

Any information out there - are Dell going to solve this issue?

 

Thanks in anticipation.

 

 

 

2 Posts

January 5th, 2011 04:00

Agreed - but none of them seem to give the reason for or an answer to the problem - or have i missed something?

thanks.

4 Operator

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34.2K Posts

January 5th, 2011 04:00

Hi Delltrub2,

There are already a few threads on the topic if you would just search.

19 Posts

July 22nd, 2011 04:00

On a brand new XPS 15 I am having the same issues with Warner CDs -- out of 5 brand new "led zeppelin" CDs, three would not play in itunes or windows media player on the XPS. They worked fine on my 4 year old Toshiba laptop and on my wife's macbook pro. All the non-Warner CDs I tried in the XPS worked fine. The optical drive with the problem in my XPS is PLDS DS-8A5SH, so it seems not to be limited to TSST Corp drives.

9 Legend

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47K Posts

July 31st, 2011 11:00

The Reason is rather simple.

Playing Redbook Audio in Analog mode does not have distortion because it is not depending on the computer to decode

the audio digitally.

Older Computers had an analog audio input to the sound card and therefore there was no copy protection/decoding nonsense going on.

Newer computers when they get an error in reading on the ATAPI Bus switch down to PIO mode from DMA and this causes hiss, whisling, and other artifiacts in the digital audio stream.

The MPAA and SONY and others want all analog devices to go away so you cannot "RIP" songs to MP3 or some other

non copy protected format.

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