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TSSTcorp CDRWDVD TS-H493A Problems
So i tried to burn a CD a few days ago and every time that i tried to start the burning process it told me to insert a blank CD. So i thought maybe the CDs didn't work but they worked fine on my brothers computer. So I found my Dell drivers disk and reinstalled the drivers from there but that didn't change anything. I also tried to enable/disable the drive, uninstall/reinstall, and I also decided to just restore my computer to see if that would work (It didn't). Before i restored the CD drive was fine other then it couldn't burn CDs. But after the restore, it stopped working completely. It no longer reads any type of disk i put into it. So i tried looking for the driver on the manufacturer's website, as well as Dell's website, and couldn't find anything. I cant find much information on this CD as it is. I find the TS-H492A but i cannot find anything on the TS-H493A. I also made sure in "setup" that the drivers were turned on and all that good stuff, still nothing. Any help on what I can do now?
forgot to add that is TSSTcorp CDRWDVD TS-H493A, version - D200
Message Edited by skippyy on 03-24-2008 01:40 PM
- Run the Dell Diagnostics on the drive. The Diagnostics may
be on your system. Press F12 for the boot menu at startup
while the blue Dell screen is showing. Have a data CD (not
music CD) ready for the read test. The Dell Resources disc
is a good choice.
Skybird
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Posted March 24th, 2008 18:00
Does the drive appear in My Computer?
Look in the Device Manager .............
Click on the (+) next to DVD/CD-ROM drives. Right-click the drive and select
Properties. Is there an Error Code (number)?