Skip to main content
Start a Conversation

Unsolved

This post is more than 5 years old

slayer188

3 Posts

10346

September 18th, 2007 09:00

Trouble with IOMEGA external dvd rw

Hi I have just swappoed over from a dell gx520 to a gx745 and i cannot get the external iomega dvd writer to install as a device
 
the drive worked fine on the gx520 and under device manager comes up as a HL-DT-ST CDRW/DVD GCC4244
 
now when i plug the drive in on the gx745 is comes up as a usb device with a yellow excalmation mark against it and says it cannot find the driver for the device
 
i wanted to know if anyone had any ideas about this as i have tried a few things that i have found on the net and have had no good results
 
the machine is running xp pro with sp2  

Predator

2 Intern

 • 

15.3K Posts

September 18th, 2007 16:00


Hi Slayer,

Try Clearing the NVRAM:
go here
Scroll down to find your system and follow the Dell instructions.

Have you also tried reloading the IDE channel?
Click on the CD/RW link in my post and scroll to Section 20, article 3.

Best Regards



God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do and the eyesight to tell the
difference.

CD/RW Link


slayer188

3 Posts

September 19th, 2007 22:00

Hi
 
Thanks for that i will give it a try tomorrow
 
i have since tried pluggung the external drive into several other dell machines ( all with xp pro sp2 ) and not one of them except the original gx 520 will pick up the device as dvd rw all the rest pick it up as a usb device then they cannot find the driver for it
 
is it possible to get the driver for the device do you know as it lists the device as something very different on the gx520

Predator

2 Intern

 • 

15.3K Posts

September 20th, 2007 03:00


Hi Slayer,

The drivers for optical drives are generic to Windows Operating system, so basically there are none to download. I wonder if the USB is turned on the BIOS or you may need to uninstall the USB hub from Device Manager and reboot the system?

Best Regards



God, grant me the senility to forget the people I never liked anyway,
the good fortune to run into the ones I do
and the eyesight to tell the difference.

CD/RW Link



Message Edited by Predator on 09-20-2007 06:21 AM

slayer188

3 Posts

September 20th, 2007 08:00

Hi
 
thanks for the quick response
 
i have already checked that all the usb options are turned on in the bios so i will try the un-install on the usb hub route
 
 

Was this post helpful?

View All

No Events found!

Top