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8795
December 31st, 2003 12:00
drive 0 on the primary EIDE controller is operating outside of the normal specifications
This is the message I get on my computer when I start up :
Warning- Dells disk Monitoring system has detected that drive 0 on the primary EIDE controller is operating outside of the normal specifications . It is advisable to immediately back up your data and replace your hard dish by calling support dish or Dell Computer Corporation.
Strike F1 key to continue, F2 to run the setup utility
Nothing new has been added....the computer has been running fine and continues to run fine after I hit the F1 key. Every restart or fresh boot brings up the warning message - The operating system is XP. No virus has been found. System is pretty clean - I don't keep a lot of junk running.
Thank you in advance for your help;
Linda
Dell Dimension 8100 P4 1.7GHz
256MB Rdram
No Events found!
daviddeguzman
152 Posts
0
December 31st, 2003 12:00
pyrfan
14 Posts
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December 31st, 2003 13:00
That's not too encouraging.
How do you run scan disc in winXP - i see nothing for it only defrag. No bad clusters are found in defrag. I would like to try some other options before buying a hard drive.
Thanks again
Linda
daviddeguzman
152 Posts
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December 31st, 2003 20:00
Message Edited by daviddeguzman on 12-31-2003 02:21 PM
pyrfan
14 Posts
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December 31st, 2003 22:00
check disk and defrag all run fine and shows no bad sectors or clusters. One thing I noticed is though the computer has XP on it the file system is FAT 32. Seems odd....
If anyone has any other ideas please let me know. Thanks again for all the help.
Linda
daviddeguzman
152 Posts
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January 1st, 2004 16:00
pyrfan
14 Posts
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January 1st, 2004 19:00
It was in disk management that I saw it was FAT 32 - showed the drive as "healthy".
Linda
pittbull91
3 Posts
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January 1st, 2004 20:00
Pyryan, I have the EXACT same message on startup. I just hit F1 and everything works fine. I ran the DELL Digagnostics and my Hard Drive failed all the tests and I get that message that the S.M.A.R.T. status shows that my hard drive is possibly going to fail and is operating outside normal specifications.
I backed up my data and I am not going to buy a new drive unless this one CRASHES and burns. That might be 1 day or 1 year, who knows. But, my warranty is expired with Dell since 2 months ago so I am on my own I guess. I cannot call unless I want to PAY THEM!
PS - the funny thing is, my Hard Drive failed the READ test in Dell Diagnostics, yet I am reading files on it constantly by opening files, working in excel, playing music, etc. That is reading isn't it?
pyrfan
14 Posts
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January 1st, 2004 23:00
Hi pittbull;
Now that is interesting. So far this hard drive is passing all the tests and shows healthy....very odd. No virus is found, no pesty spyware or anything messing with the computer...it just decided I have to push the F1 button everytime I start up or reboot. I guess it's okay as long as that is all the trouble I have with it. Mine it out of warrenty too so that is a bummer. My last dell had a hard drive go bad on it but it was under warrenty so that was covered. No warning on that one - it just went.
I checked in the settings to see if there was anything that would require me to do a manual type start like that but I don't see anything - just the usual boot sequence.
It's nice to know I'm not the only one that had this happen. I hope your HD holds keep ticking!
Linda
volcano11
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28K Posts
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January 1st, 2004 23:00
The diagnositics everyone keeps referring to can only find existing problems. The SMART system is designed to predict hard drive failures before they occur. Search the forums for much much much discussion of the SMART warning message. No other diagnostic will check for the same problems. The drive may failure today or it may fail in a month. You have to decide if you trust the system or not. At the very least, take the precaucion of backing up any replaceable data on the drive.
Steve
pittbull91
3 Posts
0
January 2nd, 2004 01:00
Hi Linda, my computer is 2 and 1/4 years old and I had the 2 year warranty. I have not had a prob with anything to date.
I ran scan disk (chkdsk - checked for bad sectors), defrag, virus, Manged the drive (showed NTFS and healthy). I backed up my data of course. I am just waiting for this baby to stop working...could be a day, could be a year. This only started a day or two ago. I was kind of shocked that it said to replace my hard drive immediately - yet I could boot up and operate normally. I failed all the dell diagnostics however.
I don't like having to hit F1 to boot up but I don't want to get a new hard drive unless I have too. So, I will just wait and see.