Start a Conversation

Unsolved

This post is more than 5 years old

A

2309

April 19th, 2006 22:00

new hard drive won't load drivers

i installed a new hard drive but i can't get drivers to load.  xp finds the new hardware,but it won't load.  i went into device manager and uninstalled and scanned for hardware changes but i get the same message each time, saying cannot load drivers, software not found.  Please someone help me!!! thanks.

4 Operator

 • 

34.2K Posts

April 19th, 2006 23:00

You need to provide a lot more detail. Is this the system drive or an add-on drive? What system model, and what is the new drive?

April 20th, 2006 00:00

it is the system drive, 60 gb western digital, and a 2400 dimension.

4 Operator

 • 

34.2K Posts

April 20th, 2006 00:00

Ok, thanks. So tell me what you did. You installed the drive, then reinstalled the operating system, then what? Are you trying to install drivers from your resource disc or are you downloading off your support home page?

Just in case you're not sure how to find it, here's how to get to the support home page for your system. Click Desktops above, then enter your service tag number. The drop-down list will allow you to access downloads, your manual and other information. Bookmark this page so you can access it any time.

No Events found!

Top