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7 Posts
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47612
January 26th, 2013 11:00
problem with TSSTcorp DVD+-RW SN-208BB driver
Hiya I have an Inspiron Windows 8 laptop, only about a month old and the DVD have stopped showing. I put in a cd or dvd and nothing shows. It makes noises but nothing shows. I have run a Hardware and Device problem solving and it says there is a problem with the above drive and the USB-IF drive. I select apply this fix but it says it can not be fixed and the driver must be reinstalled.
Ive tried finding this driver on the dell website and I can't seem to find it. I believe its a Toshiba product but am really stuck now. Can anyone help? :(
No Events found!
Kellsangel
7 Posts
1
January 26th, 2013 12:00
Hmm, well I went into Device Manager, uninstalled and it did something and came back again!? I tried the same with the USB driver I had troubles with but that didn't come back :/ Hmmmm....
osprey4
6 Operator
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34.2K Posts
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January 26th, 2013 11:00
Sorry, try this:
b) Run Command Prompt as an Administrator.
d) Type the following and then enter
reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001
e) Reboot the system.
f) Verify if the problem has been resolved.
Kellsangel
7 Posts
0
January 26th, 2013 11:00
Yeah I did try that and it said it found a problem. I will try this other bit and see, watch this space :)
osprey4
6 Operator
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34.2K Posts
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January 26th, 2013 11:00
Sorry. Please try what I just posted above. I've not had to run this myself.
Kellsangel
7 Posts
0
January 26th, 2013 11:00
Oh wow, I don't really know what I'm looking for! I've opened the Windows 8 Support and it just takes you back to a main menu. Do I click for technical assistance or find it myself?! I'm not very good at all this lol
Kellsangel
7 Posts
0
January 26th, 2013 11:00
Pressing ctrl shift enter doesnt do anything? My command prompt screen has opened in administrator C:\Windows\system32> prompt is showing. Typing CMD and ctrl shift enter doesnt do anything?
osprey4
6 Operator
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34.2K Posts
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January 26th, 2013 11:00
Waiting with baited breath....
Kellsangel
7 Posts
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January 26th, 2013 11:00
Theres not an option for Windows 8 :(
Kellsangel
7 Posts
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January 26th, 2013 11:00
Will give it a try............ :)
osprey4
6 Operator
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34.2K Posts
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January 26th, 2013 11:00
Hi Kellsangel,
Please try the old upper and lower filter trick (link below). That might be the same thing you already tried. If the report says it found a problem but cannot fix it, go HERE and scroll down to the Let me fix it myself instructions and follow that procedure.
osprey4
6 Operator
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34.2K Posts
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January 27th, 2013 03:00
Ok, thanks for letting me know that worked!
zuhair bandar
1 Message
0
March 24th, 2013 16:00
Hello, I have an Inspiron Windows 7 laptop, only few months old and the DVD have stopped showing. I put in a cd or dvd and nothing shows. It makes noises but nothing shows.
osprey4
6 Operator
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34.2K Posts
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March 24th, 2013 16:00
Hi zuhair,
Please go to my troubleshooting guide (link below).