Cannot delete item in Support Assist as admin

Question

I need to delete a device in Support Assist 1.3 but the option is grayed out even when I am logged in as an administrator. Any ideas how to fix this?

cameronredux · Answer

I have this same issue in 1.2.0.30. Any input from Dell on how to delete devices from Support Assist would be appreciated.

slingshotz · Answer

Same issue here on version 1.2.1.20.  Any updates?

Francisco_M · Answer

Same issue in 2.0.50.32 Found answer https://www.dell.com/community/SupportAssist-Enterprise/Cannot-Delete-Devices-Devices-Changed-IP-to-new-VLAN/m-p/7567218#M11222

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