Business client and store app

Question

I have deployed the SupportAssist Business client using a MST file that I have created using the support assist wizard. My laptop registered successfully and I can see it in techdirect. Now I thought the client would also allow me to keep the system updated but there is no GUI at all, I have tried to install the SupportAssist app from the Microsoft Store but I get an error: What should I be doing? Remove the business client?

Rodderix · Answer

The business client doesn't have any user interface. You may want to use Dell Command Update to keep your system up with the latest drivers. BTW, how do you manage to see your laptop registered in TechDirect Portal? Where can you see it? I'm also working with the deployment.

Thomas Vit · Answer

I have heard that dell command update may be discontinued so that's why I started looking at SupportAssist in the first place. We use the command line option in our deployments with SCCM/MDT, the newest option is a store app and doesn't have any command line which is a shame...

Regarding your question:

I can see the laptops in Services - SupportAssist then Assets, manage assets

SupportAssist for PCs

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