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August 25th, 2018 12:00

DSA, not automatically updating drivers?

The automatic DSA Client of Dell told me today that my Dell Inspiron 3650/3250 System BIOS needs an urgent update. My warranty of the computer just ran out a few days ago. I clicked on update and nothing happened. I run the DSA again and got again the message that my computer needs an urgent update. What is wrong? What should I do?

 

 

 

10 Elder

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45.2K Posts

August 25th, 2018 17:00

IMHO, I wouldn't do the BIOS update. There's always a risk a BIOS update will fail and brick your motherboard. Since the PC is out of warranty, if the update fails, Dell won't fix it if you run the BIOS update yourself, not being told to do it by a Dell Tech Support person. And being notified about the update by SupportAssist or Dell Update doesn't qualify as being told to run it by a Tech Support person.

Obviously you have to make the decision yourself. The update likely is to deal with design flaws in Intel chips that might -but hasn't, as of now- be exploited by hackers. So is the risk of the update failing more or less than the risk from a future hacker..?? 

If you decide to run the update, manually download the file from the Support page for your model yourself. Don't let SupportAssist do it. Then read and carefully follow the instructions to run the update. Be sure to disable your anti-malware app before you run the update. And make sure to reenable it as soon as the PC reboots after the update runs.

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