Unsolved
This post is more than 5 years old
1 Rookie
•
2 Posts
2
26815
January 13th, 2018 20:00
Dell Support Assist BIOS Update made PC Unable to Start correctly
Today I "accepted" two "URGENT" updates from a Dell Support Assist pop-up
I think it was these two from here
1- "
|
Dell Inspiron 3650/3250 System BIOS
|
BIOS | 10 Jan 2018" |
|
Intel AMT HECI ME - Driver
|
Chipset | 09 Jan 2018 |
So my computer restarts and goes into a BIOS Update screen, I press continue, and then now my PC runs into Diagnosing itself then says "Your pc was unable to start you can try restarting or other options".
So I might try just doing a factory reset to hopefully fix whatever the bios problem did, but I'm unable to get into Safe mode or anything to try and back up my files.
UPDATE: I was able to get my files using USB loaded Ubuntu, now I'm going to try a factory reset and see if that works.
My system looks like the BIOS update didn't even work since it says its still on revision 3.3.6
0 events found

