8 Posts
4
149641
Dell SupportAssist not responding
I have a Dell Inspiron 5570.
Earlier today, i ran SupportAssist to optimize my laptop and then after an hour I opened it again then suddenly it's stuck at loading until it says "not responding"
Help please.
dstratma550
4 Posts
0
September 11th, 2018 07:00
I'm running ver. 2.2.3.2, and still having the same issue: starts "loading PC optimization tools", but then ends. Help?
dstratma550
4 Posts
0
September 11th, 2018 07:00
exactly the same for me! very frustrating!
dstratma550
4 Posts
0
September 11th, 2018 07:00
Nope, no help....
iexplorer
1 Message
0
September 30th, 2018 03:00
i don't knwo i am sitll in the process of trying, with no dot png
T ki
1 Message
0
September 30th, 2018 12:00
This did not work for me Dell d620 running Windows 7ultimate
Theo137
1 Message
0
October 16th, 2018 10:00
I dont have that file. New-Dell-Logo-White-Small.png does not exist in my folder. Help please
Bala ji
1 Message
0
December 27th, 2018 10:00
it shows latest version already installed, didn't worked for me.
Younobama01
1 Message
0
February 11th, 2019 12:00
I have checked the file and mine is appropriately named as you have suggested but my Dell support assist is still not responding. What can I do?
jbilinski
5 Practitioner
5 Practitioner
•
146 Posts
0
February 12th, 2019 14:00
This should no longer be an issue, if you search for SupportAssist via search you should be able to pin to start menu?
Notar
1 Message
0
February 12th, 2019 14:00
What do I need to do to find the program on my computer to eliminate the word "small" from it. My version of Support Assist is 3.10
RBurlingame1
1 Message
0
February 13th, 2019 14:00
Worked perfectly. Now I have SupportAssist working.
Fonsi_07
5 Posts
0
March 4th, 2019 00:00
What if the file is already named that way? I have ver3.1 on my insp 14 3645 and supportassist used to work before the update. Thanks in advance
Titoleg
1 Message
0
April 24th, 2019 23:00
My computer has the same issue and it has the latest version.
The latest software version is the problem. tried the renaming solution but it did not work for me.
Any under solutions to this problem?
Would appreciate the help
Bruce12001
1 Message
0
May 4th, 2019 09:00
I've been having the same problem and hoped this thread would help. Hopefully, it will eventually be resolved.
Brother Stein
1 Message
0
May 5th, 2019 16:00
This installer fails. Help!