SupportAssist for PCs

Last reply by 09-25-2022 Unsolved
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1 Amber
1 Amber

Installation of Support Assist Fails

XPS 15 L521X

Installation of Support Assist fails with error message:

"Installation failed - We were unable to complete the installation.  Please reboot your PC and try again."

Rebooting and trying again gets same result.  Had Support Assist running before; no longer would run and trying to install again.

XPS 15 L521X


Replies (2)
2 Bronze
2 Bronze

I get the same error and have been looking for a solution since July 2022. 

3 Zinc

This is a known problem that several are having. My advice is to leave SA and let it automatically update when dell have manage to solve this problem. When that happens it should automatically update in the background. When that happens is yet to see. Don't hold your breath.

[TechExpert role, but does not work for Dell and use my free time to help the community. Appreciate to receive a thank you by clicking on Kudos if you find my answer helpful!]
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