These Dell.TechHub.Instrumentation.UserSessionAgent.exe "stopped working" errors appear to have started on 31-Oct-2022. Is that the date you received your new XPS 8950 from Dell and booted up for this first time? If not and you had this computer before 31-Oct-2022, do you recall if there was a change made to your system on that date (e.g., a Windows Update that installed a new Quality or Feature update)?
What is the edition (e.g., Home, Pro, etc.), version and OS build number of your Win 11 OS shown at Settings | System | About Windows Specifications [or open a Run dialog box (Windows key + R) and enter winver]? What is your current BIOS version (enter msinfo32 in a Run dialog box to open your System Information panel and look for the filed named field titled "BIOS Date/Version"? What antivirus program do you use?
Go to Control Panel | Programs | Programs and Features. What is your current Dell SupportAssist version, and do you have an application named something like Dell Update (e.g., Dell Update for Windows Universal v4.7.0) installed on your system? Also let us know the name and version number of any Microsoft .NET (Core) Runtimes are installed **. From my Inspiron 5584 / Win 10 Pro v21H2 laptop:
** Note that I have not uninstalled the unsupported Microsoft .NET Runtime v5.0.17 yet, which was a system requirement for SupportAssist v3.11.4.29. The current SupportAssist v3.12.3.5 (rel. 11-Oct-2022) now requires Microsoft .NET Runtime v6.0.9 or higher as stated in the v3.12.3 release notes <here>.
Open your Windows Services (at Start | Windows Administrative Tools | Services on my Win 10 laptop). Do the Dell Client Management Service , Dell SupportAssist and Dell TechHub services all have a Status of "Running"?
lmacri
3 Apprentice
•
1.7K Posts
0
November 15th, 2022 05:00
Hi Outlaw Wales:
These Dell.TechHub.Instrumentation.UserSessionAgent.exe "stopped working" errors appear to have started on 31-Oct-2022. Is that the date you received your new XPS 8950 from Dell and booted up for this first time? If not and you had this computer before 31-Oct-2022, do you recall if there was a change made to your system on that date (e.g., a Windows Update that installed a new Quality or Feature update)?
What is the edition (e.g., Home, Pro, etc.), version and OS build number of your Win 11 OS shown at Settings | System | About Windows Specifications [or open a Run dialog box (Windows key + R) and enter winver]? What is your current BIOS version (enter msinfo32 in a Run dialog box to open your System Information panel and look for the filed named field titled "BIOS Date/Version"? What antivirus program do you use?
Go to Control Panel | Programs | Programs and Features. What is your current Dell SupportAssist version, and do you have an application named something like Dell Update (e.g., Dell Update for Windows Universal v4.7.0) installed on your system? Also let us know the name and version number of any Microsoft .NET (Core) Runtimes are installed **. From my Inspiron 5584 / Win 10 Pro v21H2 laptop:
** Note that I have not uninstalled the unsupported Microsoft .NET Runtime v5.0.17 yet, which was a system requirement for SupportAssist v3.11.4.29. The current SupportAssist v3.12.3.5 (rel. 11-Oct-2022) now requires Microsoft .NET Runtime v6.0.9 or higher as stated in the v3.12.3 release notes <here>.
Open your Windows Services (at Start | Windows Administrative Tools | Services on my Win 10 laptop). Do the Dell Client Management Service , Dell SupportAssist and Dell TechHub services all have a Status of "Running"?
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64-bit Win 10 Pro v21H2 build 19044.2251 * Firefox v106.0.5 * Microsoft Defender v4.18.2210.6-1.1.19800.4 * Malwarebytes Premium v4.5.17.221-1.0.1806 * Macrium Reflect Free v8.0.7090 * Dell SupportAssist v3.12.3.5 * Dell Update for Windows Universal v4.7.0 * Inspiron 5583/5584 BIOS v1.21.0
Dell Inspiron 15 5584, Intel i5-8265U CPU, 8 GB RAM, 256 GB Toshiba KBG40ZNS256G NVMe SSD, Intel UHD Graphics 620