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September 15th, 2019 20:00
SA BIOS update fails Win 10
I have a Dell 13 xps, Win 10x64 Pro v.1903, BIOS v. 1.9.0 (8/31/2018).
I received a Dell Update Alert, that included 3 Critical Updates (BIOS 1.10.1, Intel Thunderbolt controller driver, SupportAssist OS Recovery Tools). I tried to install but got a failure error using both DellUpdate and Dell Support Assist. I tried installing the new BIOS as a standalone with no success.
My system is working well, except for updating these Dell programs. I never was a big fan of BIOS updates in the absence of an identified problem. Any advice? (I'm tempted to uninstall these Dell Update and SupportAssist programs).
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joe53
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September 16th, 2019 01:00
Solved it.
But not by using either SupportAssist or Dell Update. Even after uninstalling/re-installing SupportAssist it continued to fail.
The solution was to download direct the latest BIOS from Dell/Support/Drivers. Dell Update now says I am up to date (though I have no idea where those other critical updates went).
I have to comment that over 2 decades I have not been impressed with any Dell Diagnostic or automatic corrective programs that went by many names. I consign SupportAssist to the dustbin.