Same here, Latitude 7490 bios Latitude_7x90_1.11.0, uninstalled SA no more BSOD, when will this be fixed Dell?

I have the same issue on all of our Latitude 7400 and XPS 13 9365 2 in 1 laptops. I will be contacting Dell directly to submit tickets for this issue.

It’s unacceptable to continue having this issue this long after it’s been known to exist.

Please follow the instructions in the knowledge base listed here.

<ADMIN NOTE: Broken link has been removed from this post by Dell>

Also, no such BSODs were reported after having Intel Rapid Storage Technology Driver version 17.2.0.1009 updated on the system. It should help in resolving the issue.  Driver can be directly downloaded from the Intel site - Intel download URL

I reviewed the report shared and see that the system crash could be due to the Storport.sys which is Microsoft Storage port driver and other one with ntoskrnl.exe which is one of the major Windows OS file.

Please try installing the IRST driver version 17.2.0.1009 from the link https://dell.to/2qzwVmq

Prior to installing driver on the intel site, it was recommend when having BSOD to:

a) Run SupportAssist v3.x or higher version to update drivers
c) Check Dell Support Site for driver update.
d) Windows Update
e) Update storage drivers by automatically web searching in Device Manager.

Dear,

i recently installed win 10 pro 1909 on Dell Latitude 7400, after installing SA, BSOD popped up, I removed SA, magically the BSOD is gone, isnt there any update for SA to resolve this embarssing problem or any fix for this problem?