Support Assis Hardware scan fail

We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

< private data removed by admin > < private data removed by admin > Issue - brightness control not working

I will send you a private message now. Once you review it, you can simply reply to it. ^JKC

< private data removed by admin > < private data removed by admin > Issue - brightness control not working

We will definitely look into this. I'd suggest you to reach us out via private note so that we could review it and assist you with the resolution.

I've tried F4 F5 and the slider control in settings - neither work.

How do I delete a post

Thank you for your feedback. Did you see my private message? If not Click on the mail box at upper right hand corner of the forums and check your mail.

Reply to my private message.

I have removed your private data from the posts since you are unable to delete the posts. ^JKC

Go to the post:

https://dell.to/35qVAeb

Upper right hand corner of the post, there will be 3 dots. Hover or click on the 3 dots and choose the delete option.

Reply to my private message which I sent you. Not public. 

^JKC

No delete option - only mute

PS This system is so user unfriendly it is really poor.

I can't spend hours trying to seek help from you.

Not your fault - but really ridiculously labour intensive for a relatively simple question that has been asked 100 times before by others.