Support Assist 3.0.1 Not loading features

Question

Since installing latest version, I get a message that Not all SupportAssist features are enabled. I am an Administrator on the machine. This has happened on multiple machines since the update. Any suggestions would be appreciated. Naturally I have tried uninstalling and reinstalling and running as administrator.

kisatsu.mizuki · Accepted Answer

Please Try

1)Uninstall SupportAssist

2)reinstall SupportAssist in Microsoft Store

3)After install, disconnect internet and start SupportAssist

I can open SupportAssist.

After normal start, can connect internet

RickRockwell · Answer

Same issue but with SA v3.0.2.48 on Latitude E6540 running Windows 10 Pro v1803. Also cannot use Profile link in upper right hand corner.

Issue does not exist on Latitude E6540 running Windows 7 Pro. nor on T3500 running Server 2012 R2..

kc_yuen · Answer

3.0.2. Same here. Time wasted. Seems like there's no solution yet ?&#xa0;

MSCII · Answer

Same issue on my Inspiron 14-3452 and SupportAssist 3.1.0.142

Brian-CT · Answer

This worked! Thanks!

SupportAssist for PCs

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