Neshon
2 Bronze

Support Assist Stopped responding

It seems dell support Assist was updated on 06/17 and now it is not responding at all. Is there any solution to this?

3 Replies
Technut.Canada
2 Bronze

Re: Support Assist Stopped responding

==========================================================================

In the folder

C:\Program Files\Dell\SupportAssistAgent\bin\Resources\

rename

New-Dell-Logo-White-Small.png

to 

New-Dell-Logo-White.png

(just remove the -Small from the end of the file name)

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

THIS WORKS!!

clemstein
2 Bronze

Re: Support Assist Stopped responding

How did you find that out? It worked for me!

JustinRV
2 Bronze

Re: Support Assist Stopped responding

THANK YOU IT WORKED!!

 

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