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June 10th, 2020 06:00
Support Assist not working on Inspiron 7380 Windows 10
SupportAssist is trying to automatically scan the system but it is not responsive after that.If I close it it is getting closed. But it is not doing anything useful.
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DELL-Cares
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June 10th, 2020 06:00
Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.
DELL-Jesse L
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June 10th, 2020 06:00
Suchibrata,
Reboot the computer and then disable any antivirus program. Once you have done this launch the support assist app and run the system scan.
atoptas
1 Message
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June 12th, 2020 15:00
Hi,
I have same roblem for a while.
Before, SupportAssist was running even under Norton Antivirus.
Bu now it can not start. I tried reinstall program and finally your suggestion.
Still does not work.
Best regards
EjayFA
1 Message
0
June 23rd, 2020 02:00
I have the same issue with Inspiron 13 7000 Black. When I open SupportAssist, it just says "UPDATING SUPPORTASSIST. A NEW VERSION OF SUPPORT ASSIST IS AVAILABLE AND WILL BE INSTALLED IN YOUR PC. DEPENDING ON THE SPEED OF YOUR PC, THIS UPDATE CAN TAKE SEVERAL MINUTES."
My laptop is connected to the internet when I'm working and it is usually open for 6 to 8 hours. But the update never happens. And every time I open Supportassist, it keeps saying the same as above.