Hi, My laptop model is Inspiron 14 5000 series. The latest SupportAssist installed on my laptop was version 2.0.1 (not so sure, cannot remind :( .) Recently, I want to run SupportAssist to optimize my laptop. Unfortunately, when I start launching, it keeps 'not responding'. I search through the dell community and saw some people encountered same issue as mine. Some people told to uninstall and manually install. So I try uninstall and manual install, but it could not reinstall. It keeps display this message: I did restart my laptop and reinstall but still failed.

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qwertykeyboard11

2 Posts

0

July 3rd, 2018 09:00

same problem. did you fix it ?

Zorro95

1 Message

0

August 27th, 2018 13:00

solved?

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