Thanks for posting. Apologies that your warranty upgrade is not actively reflected online.
Unfortunately the online status takes a few weeks to catch up with the actual data. You can always call Customer Service to check the status of your warranty. Even if it's not showing up online, it would have already been added to the system and the techs would be able to see that on the backend.
If you need me to check it for you, then please contact me privately and include your personal information along with your computer's service tag number. Thanks.
robert p
4 Operator
•
9.4K Posts
0
June 27th, 2018 05:00
Hi renceaking,
Thanks for posting. Apologies that your warranty upgrade is not actively reflected online.
Unfortunately the online status takes a few weeks to catch up with the actual data. You can always call Customer Service to check the status of your warranty. Even if it's not showing up online, it would have already been added to the system and the techs would be able to see that on the backend.
If you need me to check it for you, then please contact me privately and include your personal information along with your computer's service tag number. Thanks.