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October 27th, 2020 07:00

SupportAssist Not working in my pc

SupportAssist software is not working on my PC. the software in all content not show properly like in website all CSS and JAVASCRIPT disabled and only show the texts no button no any kind of color no content. So please help me

PC model: Inspiron 3542

Annotation 2020-10-27 174223.png

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27.6K Posts

October 28th, 2020 01:00

We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.

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28 Posts

October 28th, 2020 06:00

@sujay_patel  Please try this.

Open up notepad paste these three comments below and save as salaunch.bat on your desktop or a location. Then just double click on salaunch.bat

 

cd\
cd "C:\Program Files\Dell\SupportAssistAgent\bin"
SupportAssistUI.exe Launch

 



Try this and see if the UI launches fine. 

1 Message

May 18th, 2021 08:00

I have this same problem... was there a solution found to fix it?

thanks

Jay

 

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