SupportAssist memory leak in CTHelper.exe

Question

I'm reporting a memory leak in Dell Support Assist, which I have now uninstalled. My system was consuming all available memory after a few days of up time. Using SysInternals RamMap, I tracked it down to the CTHelper.exe installed withy Dell Support Assist. If you cannot reproduce, I would be happy to assist. This was a huge waste of time for me and I'm sure many of your customers. Some incorrectly thinking they may need more memory.

DELL-Nikhil K · Answer

Hi @Rob_Mahn

I would happy to help you on this issue and in case we are not able to reproduce this issue at our end I would definitely work with you.

Can you please share below details so I can try to reproduce this issue at my end.

SupportAssist installed version
Who you get CTHelper.exe through SupportAssist?
Evidence screenshot or logs where i can see memory leakage is from SupportAssist.

SupportAssist for PCs

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