The unstable SupportAssist v3.12.3.5 has been automatically pushed and installed but is unable to scan hardware. Consequently, the Alienware 17 R5 webpage product support (1) Diagnostics, and (2) Let Dell automatically find driver updates, (3) BIOS/UEFI's POST, Diagnostics ePSA features, and other support functions that use SupportAssist, do not work.
Dell does not provide access to any of the Old versions and/or New stable versions of SupportAssist. There is no Dell diagnostic report or feedback that the pushed SupportAssist version is unstable and fundamentally flawed (does not work).
Dell Technical Support does not provide Alienware 17 R5 interim fix or permanent solution for unstable versions of their Dell SupportAssist application.
crimsom
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November 8th, 2022 11:00
The unstable SupportAssist v3.12.3.5 has been automatically pushed and installed but is unable to scan hardware. Consequently, the Alienware 17 R5 webpage product support (1) Diagnostics, and (2) Let Dell automatically find driver updates, (3) BIOS/UEFI's POST, Diagnostics ePSA features, and other support functions that use SupportAssist, do not work.
Dell does not provide access to any of the Old versions and/or New stable versions of SupportAssist. There is no Dell diagnostic report or feedback that the pushed SupportAssist version is unstable and fundamentally flawed (does not work).
Dell Technical Support does not provide Alienware 17 R5 interim fix or permanent solution for unstable versions of their Dell SupportAssist application.