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5512

March 12th, 2020 12:00

SupportAssist

I can get SupportAssist working ok through command prompt, but when i open it through the windows link, i am getting an issue. it looks like the CSS isnt loading correctly to open it.

 
 

Please advise

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April 6th, 2020 00:00

Dell fobbed me off cus i didnt buy direct from them, but it workd via command prompt.

 

Open a Command Prompt (right click windows icon >> click run >> type CMD), and type:

 

now type

1)   cd C:\Program Files\Dell\SupportAssistAgent\bin

2)  SupportAssistUI.exe Launch

2 Posts

April 6th, 2020 00:00

I have same CSS issue. I tried reinstalling, but still same. Is there any solution to fix it?

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April 9th, 2020 08:00

Hi, Wayne-Ker

Thank you for the idea of running SupportAssist from cmd. I confirmed, it works!

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