When trying to run this software, it completes the Drivers and Downloads section. The Scan hardware gives the following error. I tried restarting the program, restarting the PC, uninstalling the software and downloading a new installer and I still get this error. It will not run any of the other checks in the program.
Support Assist Client
I was able to run SupportAssist all the way thru without problems earlier today after completely emptying my Recycle Bin. I don't know how or why the two may be connected but doing that changed the equation somehow. My Hardware Scan appears to be running okay now since I downloaded the new release of SupportAssist. (Version 3.0.31 I am using a Dell Inspiron 5558, which is about 4 years old, running Windows 10 Pro. I will be shopping for a new laptop in the near future, especially if Dell does not debug its software, and my next one will NOT be a Dell machine if this issue persists. A MacBook or MacBook Pro is looking better all the time.
The same with u, i didn't change anything but now i can't check "scan hardware" 😞
i'm using dell 7567
Memory : 8 GB
Processor : Intel(R) Core(TM) i7-7700HQ
O.S : Microsoft Windows 10 Pro
Does anyone know how to fix it ?