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bfemenia

1 Rookie

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1 Message

11996

April 23rd, 2020 04:00

Unable to run SupportAssist as Admin

Hello everybody,

I have a Dell precision 5540.

As my standard login, I have noticed SupportAssist claims a  number of drivers are pending an upgrade but it explicitly says I can only run this as Admin. When I log in my Admin profile SupportAsists opens and within a fraction of a seconds disappears. 

Has anyone else experienced similar issues? If so, could you share how this was fixed?

Best regards and thanks in advance,

Bruno

HP1205

1 Message

July 31st, 2020 00:00

I had the same issue with my dell computer. Try below to get it fixed.

  1. Type Services in the start menu
  2. Right click on 'Services' and run as administrator
  3. Type in the administrator password if needed. Mine didn't
  4. Find and double-click the service "Dell SupportAssist"
  5. Go to the Log On tab. I chose "Local System account" as i am the only user.
  6. I had to stop and start the dell support service to make it effective real time.

RickBrr

1 Message

October 15th, 2020 11:00

Did not work for me! Turns out I had to download an updated version of SupportAssist.

marciomp1

1 Message

January 22nd, 2021 07:00

Thanks, it worked for me.

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