This problem has come and gone on my XPS for year. I have all the latest Dell support software and drivers. Things had been good for about a month but with recent driver updates my Bluetooth mouse and keyboard are failing again pretty frequently. The fix is the same as before, shutdown and unplug.
m2life
3 Posts
0
August 11th, 2020 00:00
Spoke too soon and just fixed it. While all my drivers and everything else was up-to-date, I downloaded this from the Dell support page:
After installing it, it repaired all my drivers & files, and it is now working.
MeEtie
1 Message
0
September 4th, 2020 11:00
This problem has come and gone on my XPS for year. I have all the latest Dell support software and drivers. Things had been good for about a month but with recent driver updates my Bluetooth mouse and keyboard are failing again pretty frequently. The fix is the same as before, shutdown and unplug.