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4962
Dell EMC Upload Server Test Fails
SupportAssist Enterprise is unable to verify the connection status because of an internal error.
If the problem persists, contact Dell technical support for assistance.
Version: 1.2.1.20
Upload server certificate is trusted.
TCP80/443 allowed/not blocked...
any ideas please?
TechEvil
1 Message
1
April 5th, 2018 14:00
OP, i had the same issue. Traced it back to an untrusted cert. Here is a KB I found that resolved the issue.
http://www.dell.com/support/article/us/en/rc1111772/sln304775/upload-failure-to-dell-upload-server-when-sending-a-supportassist-collection?lang=en
nicholas.bird
4 Posts
0
April 9th, 2018 10:00