* Uninstall the Dell Update Application, and if seen, the Dell Update SupportAssist Update Plugin. When done, restart the PC * Download/save Dell Update Application to the Windows Desktop * Download/save Dell Update SupportAssist Update Plugin to the Windows Desktop * Right click Dell Update Application, left click Run as administrator. Follow the prompts * Right click Dell Update SupportAssist Update Plugin, left click Run as administrator. Follow the prompts * When done, restart the PC and retest
Because we have not received a reply from you with the needed information, we are closing this case. If you return at a later date, start a new thread.
DELL-Chris M
Community Manager
•
56.9K Posts
0
November 5th, 2019 12:00
I also sent you a Private Message.
* Uninstall the Dell Update Application, and if seen, the Dell Update SupportAssist Update Plugin. When done, restart the PC
* Download/save Dell Update Application to the Windows Desktop
* Download/save Dell Update SupportAssist Update Plugin to the Windows Desktop
* Right click Dell Update Application, left click Run as administrator. Follow the prompts
* Right click Dell Update SupportAssist Update Plugin, left click Run as administrator. Follow the prompts
* When done, restart the PC and retest
DELL-Chris M
Community Manager
•
56.9K Posts
0
November 6th, 2019 06:00
Awaiting a response to my previous troubleshooting reply.
DELL-Chris M
Community Manager
•
56.9K Posts
0
November 7th, 2019 05:00
Because we have not received a reply from you with the needed information, we are closing this case. If you return at a later date, start a new thread.