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Map script error

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   Am unable to commit mapping script getting below error, how to check if any other script running background?

"Error occurred while Preparing

    The configuration server can't obtain the necessary resources to perform the requested service

The configuration change session has failed."

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Re: Map script error

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The error suggest that there is a script running on the Backend. You need to wait for the script to get completed.

Refer

https://support.emc.com/kb/73541

The Symmetrix DMX or VMAX is currently running a script. There are a variety of reasons why a script can be running on the Service Processor. Examples are listed below. However, the below list may not be exhaustive.

  1. There is a dial home script in operation.
  2. A CE/PSE script is operating / incomplete.
  3. There is a customer configuration change script that is incomplete. (Usually you would have a lock 15)
  4. There is a performance script running on the Service Processor

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Re: Map script error

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The error suggest that there is a script running on the Backend. You need to wait for the script to get completed.

Refer

https://support.emc.com/kb/73541

The Symmetrix DMX or VMAX is currently running a script. There are a variety of reasons why a script can be running on the Service Processor. Examples are listed below. However, the below list may not be exhaustive.

  1. There is a dial home script in operation.
  2. A CE/PSE script is operating / incomplete.
  3. There is a customer configuration change script that is incomplete. (Usually you would have a lock 15)
  4. There is a performance script running on the Service Processor

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Re: Map script error

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** how to check if any other script running background?

Run the command to

symconfigure -sid XXX query

# symconfigure -h

query

Returns information about the status of a

configuration change session. On Enginuity
5874 and higher, if there is more than one
session running, a user can use the
-session_id option to query a particular
session.

Hope this Helps you !!

AN example .. replaced the symm sn with XXX

# symconfigure -sid XXX query

A Configuration Change query is in progress. Please wait...

A Configuration Change operation is in progress. Please wait...

    Establishing a monitoring session.........................Established.

    Session ID : 14146050 (0x00d7da02)

    {

      The session changes are in the class of: Creating new symdevices

      {

        create dev count=1, size=8 cyl, emulation=FBA, config=2-Way Mir,mvs_ssid=0;

      }

      The Application that initiated the configuration change : SYMCONFIGURE

      The Host that initiated the configuration change        : XXXXXX

      The Process ID that initiated the configuration change  : 20576

      The session length                                      : 18 secs

      The session status                                      : Running

      The last action requested was: COMMIT

      The state of the last action is: Running

      Step 81 of 160 steps.......................................Executing.

    }

    Terminating the monitoring session........................Done.

The monitoring session has ended.

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Re: Map script error

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Thank you!

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Re: Map script error

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Hi mrman,

Sometimes there is system generated script pending in SP. You can also verify the with you SN in support.emc.com/servicecenter to see if any dial home SR exists. After waiting a while, if you still can't resume your symconfigure command. You may contact PSE for check you box.

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Re: Map script error

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Hi mrman,

              sometimes the configuartion script  gets hung.In that case,you can see the configuration lock 15 and you would need to contact PSE lab to forcefully complete that script from backend.I faced the same error and did contact PSE lab to end the script from the backend.

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Re: Map script error

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Hi,

Check the following

symcfg -sid xxx list -lock -lockn all

if the output is as below or if there is any lock
XXX Local Locked 15 Config Change 1345

then

symcfg -sid XXX -lockn 15 release -force

If the above does not solve the issue ,Check who is holding the lock Anybody else running symconfigure commands from a host ??
May be you can check with symaudit and search for symconfigure actions running. Check with your local CE to see if they were the ones to set the lock.  If the CE has pulled the bin for an upcoming config change they would have set the
lock to prevent any changes from occurring until the config change.

Or if the OPTIMZ is running lock can be #13, if it is and

All of the above do not release the lock then the final option.

Call EMC Support to dial in and release it

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Re: Map script error

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i would be very carefully force releasing a lock, if a script hung in the middle of whatever it was doing you might need the PSE lab to either finish the script for your or completely roll it back.

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Re: Map script error

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You are correct! Dynamox.. Thanks

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