Esxi 5.1 U3/OpenManage 7.4 - Login "Connection Failed" error

Hi,

Here are some steps to try. Was the host rebooted after the install?

Verify that UserVars.CIMvmw_OpenManageProviderEnabled is enabled

vSphere Client > ESXi Host > Configuration > Software > Advanced Settings > UserVars >

User.Vars.CIMvmw_OpenManageProviderEnabled = 1

* Should also be listed in /etc/vmware/esx.conf

/advUserOptions/options[0018]/default = "1"

/advUserOptions/options[0018]/description = "Enable or disable the CIM vmw_OpenManage provider"

/advUserOptions/options[0018]/hidden = "false"

/advUserOptions/options[0018]/max = "1"

/advUserOptions/options[0018]/min = "0"

/advUserOptions/options[0018]/name = "CIMvmw_OpenManageProviderEnabled"

/advUserOptions/options[0018]/type = "int"

Restart the ESXi management services

/sbin/services.sh restart

Verify that the OMSA binaries are present:

# ls /usr/lib/ext/dell/srvadmin/

bin   lib   sbin  var

Verify that /bootbank/OpenMana.v00 is present:

# ls /bootbank/OpenMana.v00

/bootbank/OpenMana.v00

Verify that /bootbank/boot.cfg contains OpenMana.v00

# cat /bootbank/boot.cfg

bootstate=0

kernel=tboot.b00

kernelopt=no-auto-partition

modules=b.b00 --- useropts.gz --- k.b00 --- a.b00 --- ata-pata.v00 --- ata-pata.v01 --- ata-pata.v02 --- ata-pata.v03 --- ata-pata.v04 --- ata-pata.v05 --- ata-pata.v06 --- ata-pata.v07 --- block-cc.v00 --- ehci-ehc.v00 --- s.v00 --- ima-qla4.v00 --- ipmi-ipm.v00 --- ipmi-ipm.v01 --- ipmi-ipm.v02 --- misc-cni.v00 --- misc-dri.v00 --- net-be2n.v00 --- net-bnx2.v00 --- net-bnx2.v01 --- net-cnic.v00 --- net-e100.v00 --- net-e100.v01 --- net-enic.v00 --- net-forc.v00 --- net-igb.v00 --- net-ixgb.v00 --- net-nx-n.v00 --- net-r816.v00 --- net-r816.v01 --- net-s2io.v00 --- net-sky2.v00 --- net-tg3.v00 --- ohci-usb.v00 --- sata-ahc.v00 --- sata-ata.v00 --- sata-sat.v00 --- sata-sat.v01 --- sata-sat.v02 --- sata-sat.v03 --- scsi-aac.v00 --- scsi-adp.v00 --- scsi-aic.v00 --- scsi-bnx.v00 --- scsi-fni.v00 --- scsi-hps.v00 --- scsi-ips.v00 --- scsi-lpf.v00 --- scsi-meg.v00 --- scsi-meg.v01 --- scsi-meg.v02 --- scsi-mpt.v00 --- scsi-mpt.v01 --- scsi-mpt.v02 --- scsi-qla.v00 --- scsi-qla.v01 --- uhci-usb.v00 --- OpenMana.v00 --- imgdb.tgz --- state.tgz

build=5.0.0-0.3.474610

updated=7

Verify that the following ESXi services are running:

# /etc/init.d/wsman status

openwsmand is running

# /etc/init.d/sfcbd status

sfcbd is running

# /etc/init.d/sfcbd-watchdog  status

sfcbd is running.

# /etc/init.d/hostd status

hostd is running.

Verify that the following ESXi services are set to start automatically:

# chkconfig --list | grep -E 'wsman|sfcbd|hostd'

hostd          on

sfcbd-watchdog on

sfcbd          on

wsman          on

Verify that the OMSA dataeng service is running:

# /usr/lib/ext/dell/srvadmin/bin/dataeng status

dsm_sa_datamgrd (pid 1985920 ) is running

dsm_sa_eventmgrd (pid 1986005 ) is running

Verify that port 443 is open

telnet esxi-ip 443

* Modify ESXi firewall if necessary: esxcli network firewall get|load|refresh|set|unload or use vSphere Client GUI

Solution for XP/2003 known limitation mentioned in the Systems Management Guide

You cannot log on to OMSA installed on ESXi 5.0 when Distributed Web Server (DWS) is installed on Windows Server 2003 and Windows XP. This is due to winhttp limitation on these operating systems and security enhancement on WSMAN on ESXi 5.0.

*DWS = Distributed Web Server, i.e. OMSA on Windows

1.       Edit the file /etc/vmware/hostd/config.xml

2.       Locate the ... tags in the file

3.       Within the vmacore element, locate the ... tags

4.       Within the ssl element, add the following element: 
        HIGH:RC4-SHA:RC4-MD5

5.       Save the file and restart hostd (/sbin/services.sh restart)

The config.xml file should have this entry:

…

          false

          true

          /lib/

           HIGH:RC4-SHA:RC4-MD5

…

WinRM command to test OMSA

winrm i SendCmd cimv2/DCIM_OEM_DataAccessModule?__cimnamespace=root/dcim/sysman+InstanceID=DCIM_OEM_DataAccessModule1 @{CommandAndArguments="daname=hipda omacmd=getsummary"} -r:https://%1:443/wsman -u:%2 -p:%3 -skipCNcheck -skipCAcheck -skipRevocationcheck -a:Basic -encoding:utf-8

-          Replace %1 with ESXi IP

-          Replace %2 with ESXi Username (root)

-          Replace %2 with ESXi Password

Hi,

Thanks for your response.  I went through your list. What I did notice is that I don't seem to have a /usr/lib/ext/dell/srvadmin directory so it would appear I am missing the OMSA binaries.   Everything else is there -- port 443 responds to telnet, all of the ESXI services show as running.  

Thoughts?

Looks like it was moved, and some things have changed.  Binaries are in /opt/dell now -- this has come up before but I have not found solution -

en.community.dell.com/.../19500189

Is winRM able to reach OMSA? What OS is the OWSM DWS installed on?

Yes - Windows 8.1. Output from response below:

SendCmd_OUTPUT
ResultCode = 0
ReturnValue = localhost Thu Jan 8 20:37:22 2015 Mon Jan 12 16:54:27 2015 localhost Please set the value Please set the value Please set the value 17 4 PowerEdge T320 true 0 254 1274 Main System Chassis Dell Inc. 0 0 0 2 1 2 0 0 300 false true J7LM9Z1 41818438909 Unknown J7LM9Z1 CPU1 3 179 3600 1900 6400 1200 3 37 Intel Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz Stepping 7 6 6 12 Model 45 Stepping 7 Intel(R) Xeon(R) CPU E5-2420 0 @ 1.90GHz true true true true true true true false true true true 252 31 29 18 false false false true false false false CPU1 18 false false false false false false false CPU2 2 33554432 32768 0 0 0 0 0 0 3 3 6 201326592 196608 0 6 2 32767 1296 656 9 2 255 DIMM_A1 false 9 2 255 DIMM_A2 16777216 16384 24 8320 0 true 9 2 255 DIMM_A3 16777216 16384 24 8320 0 true 9 2 255 DIMM_A4 false 9 2 255 DIMM_A5 false 9 2 255 DIMM_A6 false 32768 32768 196608 175 3 4 1 3 false 10 0 0 true false false false false false false true false false false false false true PCI1 175 3 4 2 3 false 8 0 0 true false false false false false false true false false false false false true PCI2 177 3 4 3 3 false 13 0 0 true false false false false false false true false false false false false true PCI3 181 3 4 4 3 false 10 0 0 true false false false false false false true false false false false false true PCI4 181 3 4 6 3 false 10 0 0 true false false false false false false true false false false false false true PCI6 1 4 2 0 5 false 2 0 0 true false false true false true false false false false false false false false Embedded 0 0 false Intel Corporation Xeon E5/Core i7 DMI2 0 0 0 0 1 4 2 0 5 false 2 0 0 true false false true false true false false false false false false false false Embedded 0 0 false Intel Corporation Xeon E5/Core i7 IIO PCI Express Root Port 1a 0 0 1 0 0 1 1 1 4 2 0 5 false 2 0 0 true false false true false true false false false false false false false false Embedded 0 0 false Intel Corporation Xeon E5/Core i7 IIO PCI Express Root Port 3a in PCI Express Mode 0 0 3 0 1 4 2 0 5 false 2 0 0 true false false true false true false false false false false false false false Embedded 0 0 false Intel Corporation C600/X79 series chipset PCI Express Virtual Root Port 0 0 17 0 1 4 2 0 5 false 2 0 0 true false false true false true false false false false false false false false Embedded 0 0 false Intel Corporation C600/X79 series chipset USB2 Enhanced Host Controller #2 0 0 26 0 1 4 2 0 5 false 2 0 0 true false false true false true false false false false false false false false Embedded 0 0 false Broadcom Corporation NetXtreme BCM5720 Gigabit Ethernet PCIe 2 0 28 0 0 28 4 1 0 0 1 0 1 0 28 6 0 28 7 3 0 0 4 0 0 5 0 0 6 0 0 4 1 0 1 4 2 0 5 false 2 0 0 true false false true false true false false false false false false false false Embedded 0 0 false Intel Corporation C600/X79 series chipset USB2 Enhanced Host Controller #1 0 0 29 0 1 4 2 0 5 false 2 0 0 true false false true false true false false false false false false false false Embedded 0 0 false Intel Corporation C600/X79 series chipset 6-Port SATA AHCI Controller 1 0 31 0 0 31 2 1 4 2 0 5 false 2 0 0 true false false true false true false false false false false false false false Embedded 0 0 false Matrox Graphics, Inc. Matrox G200eR2 Graphics Device 2 4 0 0 5 0 0 6 0 0 14 14 983040 1048575 8192 true Dell Inc. 2.3.3 07/10/2014 192.168.158.2 fe80::7686:7aff:feea:c13a 1 0 0 0 136 0 3.137d.v50.1 74:86:7A:EA:C1:3A NetXtreme BCM5720 Gigabit Ethernet PCIe Broadcom Corporation 1 74:86:7A:EA:C1:3A 0 false 1 0 1 0 160 0 3.137d.v50.1 74:86:7A:EA:C1:3C NetXtreme BCM5720 Gigabit Ethernet PCIe Broadcom Corporation 1 74:86:7A:EA:C1:3C 0 false true VMware ESXi 5.1.0 Update 3 Patch 50 (build-2323236) Kernel 5.1.0 (x86_64) 1 5 4 Server Administrator 7.4.0 Dell Inc. Management software for Dell systems. null Unknown 0 21 00/00/0000 1.57.57 (Build 4) iDRAC7<

So it sounds like the services are working correctly. What browser are you using to connect?

I have tried both Internet Explorer and Chrome with no luck.

Is the Windows box on the same subnet as the ESXi host? Do the firewall rules allow for connections? Would you be able to test with a laptop on the same switch as the server? If you have a Windows server on the same subnet you could install the Windows version of OMSA and use the web tools on there to try and see if it can connect. You may want to try to install OMSA on a VM on that host and see if it can connect with the web tools.

Yes the Windows box is on the same subnet as the VM Host -- they are both plugged into the same physical switch.