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May 30th, 2017 11:00

M620 automatic firmware updates via FTP?? - LC023: Cannot access network share.

Hi, 

Could someone please the settings to use in the update section via ftp, namely:

FTP Server Settings
FTP Address 
User Name 
Password 
Catalog Location 
Catalog Filename (optional)

I've tried "ftp.dell.com", with login "anonymous" password an email (tried email with - in front as well), catalog location "/catalog" and catalog filename "catalog.cab"..

I keep getting this error:

LC023: Cannot access network share. Check network share access credentials (IP address, user name, password, share type, and so on). Refer to Lifecycle Controller Profile documentation for more details.

Can anyone advise on a solution here please.

TY

30 Posts

May 31st, 2017 01:00

Hi Teredactle,

  Can you try with these settings instead:

FTP Address = Enter IP Address instead of ftp.dell.com  (ping ftp.dell.com to get the IP Address)

User Name, Password and Catalog Location = Leave them blank

Catalog Filename = catalog.xml

  Let us know if this worked. If it did not work, please share your iDRAC network settings information.

Regards,

Dell-Mondeep

743 Posts

June 1st, 2017 13:00

Can a browser on the same vlan connect??

6 Posts

June 1st, 2017 13:00

Tried and am getting this error, regardless if I use IP or ftp.dell.com

RAC0618: Incorrect data entered.Make sure to enter the correct data and retry the operation.

Current IPv4 Settings

Attribute Value
IPv4 Enabled Yes
DHCP Enabled Yes
Current IP Address 10.1.0.240
Current Subnet Mask 255.255.255.0
Current Gateway 10.1.0.1
Use DHCP to obtain DNS server addresses No
Current Preferred DNS Server 8.8.8.8
Current Alternate DNS Server 0.0.0.0

6 Posts

June 1st, 2017 14:00

Yes, no problems connecting out.

I tried to SSH into the DRAC to run some troubleshooting from there, and for some reason the combination of login/password that works through web GUI is not accepted through SSH.

743 Posts

June 1st, 2017 14:00

Some firewall rule is only doing its job.....

6 Posts

June 2nd, 2017 06:00

A firewall rule is preventing the password from working in a SSH session?

If you would like to share your solution, please do so - your one liner is helping noone.

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