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November 16th, 2015 10:00

iDrac6 Email Alerts

Hello,

Our iDrac6 can send an email to our SMTP server however once it reaches the queue it never sends out. It is stuck in the queue. Our SMTP server works without any issues since it will send out other messages it just will not send out the iDrac email alerts. Has anyone else experienced the same issue? And if you did what steps did you take to resolve it?

The current version firmware of the iDrac is 1.98.

Thanks,

November 17th, 2015 07:00

Update:


One of things that we noticed is the time stamp of the emails are 5 hours ahead of the actual time. Which would suggest that the incorrect time is preventing the SMTP server from sending out the emails. However leaving the messages in the queue until 5 hours later they were still there and were never sent out.

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