QLOGIC update not working via SUU for m710HDs

Hi,

In trying to update two servers using the latest SUU, an error is occurring I have not seen before. All updates seem to be suceeding except the QLogic update, version 3.00.08

It returns an error of "Update of some components might have failed....." The log file then referred to is underneath (Sorry for the long paste.....). Other parts of the SUU update are fine.

Other m710hd's are updating fine using exactly the same suu repository.

A reboot or 3 does not help.

Thx,

John Bradshaw

Log file below:

Wed Sep 26 07:32:39 EST 2012  M710HD_BIOS_914F0_WN32_6.0.3.EXE - reboot required to complete update
Wed Sep 26 07:32:39 EST 2012  Drivers-for-OS-Deployment_Application_968MD_WN32_7.1.0.9_A00.EXE - update successful
Wed Sep 26 07:32:39 EST 2012  Network_Driver_TJPWC_WN32_3.00.08_A00.EXE - update unsuccessful, see support log
Wed Sep 26 07:32:39 EST 2012  package log: [09/26/12 07:04:25]    Update Package Execution Started
[09/26/12 07:04:26]    Original command line: C:\dell\suu\124133890\Network_Driver_TJPWC_WN32_3.00.08_A00.EXE /s /l=C:\Windows\TEMP\DUP.log
[09/26/12 07:04:26]    DUP Framework EXE Version: 3.0.92.1
[09/26/12 07:04:26]    DUP Release: TJPWCA00-00
[09/26/12 07:04:26]    Intializing framework...
[09/26/12 07:04:26]    Server Infastructure Detected...Proceeding with PM Module...
[09/26/12 07:04:26]    Querying if HAPI is Installated...
[09/26/12 07:04:26]    HAPI already Installated...
[09/26/12 07:04:26]    Querying Personality Module for data via ..GetPersonalityInfo()
[09/26/12 07:04:26]    Entered GetPersonalityInfo,Waiting for results...from PMDataCollector.lib->getPMInfo()
[09/26/12 07:04:26]    Obtained Personality Information
[09/26/12 07:04:26]    Manufacturers name :
[09/26/12 07:04:26]    Data Location :
[09/26/12 07:04:26]    Copied all Personality Information to Framework
[09/26/12 07:04:26]    Querying Personality Module Succeeded...
[09/26/12 07:04:26]    Retrieving relevant Values from Personality Module...
[09/26/12 07:04:26]    Client Brand Status:- DEFAULT
[09/26/12 07:04:26]    User Command: unattended
[09/26/12 07:04:26]    DUP Capabilities Value: 14680063 (0xDFFFFF)
[09/26/12 07:04:26]    DUP Vendor Software Version: 3.00.08
[09/26/12 07:04:26]    Local System/Model Compatible with this Package? Yes
[09/26/12 07:04:26]    Local System OS Version: 6.1.1.0
[09/26/12 07:04:26]    OS Compatible with this Package? Yes
[09/26/12 07:04:26]    Local System OS Language: EN
[09/26/12 07:04:26]    Language Compatible with this Package? Yes
[09/26/12 07:04:26]    User Parameter: logfile
[09/26/12 07:04:26]    User Parameter: logfile changed to: c:\windows\temp\dup.log
[09/26/12 07:04:27]    Identified Behavior : unattended
[09/26/12 07:04:27]    Temporary payload log file name: C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUP6303.tmp
[09/26/12 07:04:27]    Translated Command Line : QLogicSetup.exe /s /z"/vtdriver /logfile=\"C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUP6303.tmp\""
[09/26/12 07:04:27]    Path : C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00
[09/26/12 07:04:27]    Identified Behavior : unattended
[09/26/12 07:05:44]    Append Vendor Software Log: C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUP6303.tmp
[09/26/12 07:05:44]    
--- Start of Vendor Software Log ---

[09/26/12 07:05:44]    
--- End of Vendor Software Log ---

[09/26/12 07:05:44]    Vendor Software Return Code: 1603
[09/26/12 07:05:44]    Name of Exit Code: ERROR
[09/26/12 07:05:44]    Exit Code set to: 1 (0x1)
[09/26/12 07:05:44]    Result: FAILURE
[09/26/12 07:05:44]    Name of Exit Code: ERROR
[09/26/12 07:05:44]    Execution terminated at date-time 09/26/12 07:05:44
[09/26/12 07:05:44]    ######
Wed Sep 26 07:32:39 EST 2012  SAS-Drive_Firmware_NFMCR_WN32_CS07_A04.EXE - update successful
Wed Sep 26 07:32:39 EST 2012  Lifecycle-Controller_Application_6V5JC_WN32_1.5.5.27_A00.EXE - update successful
Wed Sep 26 07:32:39 EST 2012  ESM_Firmware_GKM8R_WN32_3.40_A00.EXE - update successful
Wed Sep 26 07:32:39 EST 2012  Network_Driver_H8HTP_WN32_17.2.0_A00.EXE - update successful
Wed Sep 26 07:32:39 EST 2012  Network_Driver_8D5KK_WN32_13.5.0_A00.EXE - update successful
Wed Sep 26 07:32:39 EST 2012  Network_Firmware_Y9W1K_WN32_13.5.6_A00.EXE - reboot required to complete update
Wed Sep 26 07:32:39 EST 2012  Network_Firmware_0RP00_WN_7.2.14_A00.EXE - reboot required to complete update
Wed Sep 26 08:05:11 EST 2012  Network_Driver_8D5KK_WN32_13.5.0_A00.EXE - update successful
Wed Sep 26 08:05:11 EST 2012  Network_Driver_TJPWC_WN32_3.00.08_A00.EXE - update unsuccessful, see support log
Wed Sep 26 08:05:11 EST 2012  package log: [09/26/12 08:04:08]    Update Package Execution Started
[09/26/12 08:04:08]    Original command line: C:\dell\suu\1641566\Network_Driver_TJPWC_WN32_3.00.08_A00.EXE /s /l=C:\Windows\TEMP\DUP.log
[09/26/12 08:04:08]    DUP Framework EXE Version: 3.0.92.1
[09/26/12 08:04:08]    DUP Release: TJPWCA00-00
[09/26/12 08:04:08]    Intializing framework...
[09/26/12 08:04:08]    Server Infastructure Detected...Proceeding with PM Module...
[09/26/12 08:04:08]    Querying if HAPI is Installated...
[09/26/12 08:04:08]    HAPI already Installated...
[09/26/12 08:04:08]    Querying Personality Module for data via ..GetPersonalityInfo()
[09/26/12 08:04:08]    Entered GetPersonalityInfo,Waiting for results...from PMDataCollector.lib->getPMInfo()
[09/26/12 08:04:08]    Obtained Personality Information
[09/26/12 08:04:08]    Manufacturers name :
[09/26/12 08:04:08]    Data Location :
[09/26/12 08:04:08]    Copied all Personality Information to Framework
[09/26/12 08:04:08]    Querying Personality Module Succeeded...
[09/26/12 08:04:08]    Retrieving relevant Values from Personality Module...
[09/26/12 08:04:08]    Client Brand Status:- DEFAULT
[09/26/12 08:04:08]    User Command: unattended
[09/26/12 08:04:08]    DUP Capabilities Value: 14680063 (0xDFFFFF)
[09/26/12 08:04:08]    DUP Vendor Software Version: 3.00.08
[09/26/12 08:04:08]    Local System/Model Compatible with this Package? Yes
[09/26/12 08:04:08]    Local System OS Version: 6.1.1.0
[09/26/12 08:04:08]    OS Compatible with this Package? Yes
[09/26/12 08:04:08]    Local System OS Language: EN
[09/26/12 08:04:08]    Language Compatible with this Package? Yes
[09/26/12 08:04:08]    User Parameter: logfile
[09/26/12 08:04:08]    User Parameter: logfile changed to: c:\windows\temp\dup.log
[09/26/12 08:04:09]    Identified Behavior : unattended
[09/26/12 08:04:09]    Temporary payload log file name: C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUPC35E.tmp
[09/26/12 08:04:09]    Translated Command Line : QLogicSetup.exe /s /z"/vtdriver /logfile=\"C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUPC35E.tmp\""
[09/26/12 08:04:09]    Path : C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00
[09/26/12 08:04:09]    Identified Behavior : unattended
[09/26/12 08:05:11]    Append Vendor Software Log: C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUPC35E.tmp
[09/26/12 08:05:11]    
--- Start of Vendor Software Log ---

[09/26/12 08:05:11]    
--- End of Vendor Software Log ---

[09/26/12 08:05:11]    Vendor Software Return Code: 1603
[09/26/12 08:05:11]    Name of Exit Code: ERROR
[09/26/12 08:05:11]    Exit Code set to: 1 (0x1)
[09/26/12 08:05:11]    Result: FAILURE
[09/26/12 08:05:11]    Name of Exit Code: ERROR
[09/26/12 08:05:11]    Execution terminated at date-time 09/26/12 08:05:11
[09/26/12 08:05:11]    ######
Wed Sep 26 08:32:25 EST 2012  Network_Driver_TJPWC_WN32_3.00.08_A00.EXE - update unsuccessful, see support log
Wed Sep 26 08:32:25 EST 2012  package log: [09/26/12 08:31:22]    Update Package Execution Started
[09/26/12 08:31:22]    Original command line: C:\dell\suu\84458088\Network_Driver_TJPWC_WN32_3.00.08_A00.EXE /s /l=C:\Windows\TEMP\DUP.log
[09/26/12 08:31:22]    DUP Framework EXE Version: 3.0.92.1
[09/26/12 08:31:22]    DUP Release: TJPWCA00-00
[09/26/12 08:31:22]    Intializing framework...
[09/26/12 08:31:22]    Server Infastructure Detected...Proceeding with PM Module...
[09/26/12 08:31:22]    Querying if HAPI is Installated...
[09/26/12 08:31:22]    HAPI already Installated...
[09/26/12 08:31:22]    Querying Personality Module for data via ..GetPersonalityInfo()
[09/26/12 08:31:22]    Entered GetPersonalityInfo,Waiting for results...from PMDataCollector.lib->getPMInfo()
[09/26/12 08:31:22]    Obtained Personality Information
[09/26/12 08:31:22]    Manufacturers name :
[09/26/12 08:31:22]    Data Location :
[09/26/12 08:31:22]    Copied all Personality Information to Framework
[09/26/12 08:31:22]    Querying Personality Module Succeeded...
[09/26/12 08:31:22]    Retrieving relevant Values from Personality Module...
[09/26/12 08:31:22]    Client Brand Status:- DEFAULT
[09/26/12 08:31:22]    User Command: unattended
[09/26/12 08:31:22]    DUP Capabilities Value: 14680063 (0xDFFFFF)
[09/26/12 08:31:22]    DUP Vendor Software Version: 3.00.08
[09/26/12 08:31:22]    Local System/Model Compatible with this Package? Yes
[09/26/12 08:31:22]    Local System OS Version: 6.1.1.0
[09/26/12 08:31:22]    OS Compatible with this Package? Yes
[09/26/12 08:31:22]    Local System OS Language: EN
[09/26/12 08:31:22]    Language Compatible with this Package? Yes
[09/26/12 08:31:22]    User Parameter: logfile
[09/26/12 08:31:22]    User Parameter: logfile changed to: c:\windows\temp\dup.log
[09/26/12 08:31:23]    Identified Behavior : unattended
[09/26/12 08:31:23]    Temporary payload log file name: C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUP6363.tmp
[09/26/12 08:31:23]    Translated Command Line : QLogicSetup.exe /s /z"/vtdriver /logfile=\"C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUP6363.tmp\""
[09/26/12 08:31:23]    Path : C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00
[09/26/12 08:31:23]    Identified Behavior : unattended
[09/26/12 08:32:25]    Append Vendor Software Log: C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUP6363.tmp
[09/26/12 08:32:25]    
--- Start of Vendor Software Log ---

[09/26/12 08:32:25]    
--- End of Vendor Software Log ---

[09/26/12 08:32:25]    Vendor Software Return Code: 1603
[09/26/12 08:32:25]    Name of Exit Code: ERROR
[09/26/12 08:32:25]    Exit Code set to: 1 (0x1)
[09/26/12 08:32:25]    Result: FAILURE
[09/26/12 08:32:25]    Name of Exit Code: ERROR
[09/26/12 08:32:25]    Execution terminated at date-time 09/26/12 08:32:25
[09/26/12 08:32:25]    ######
Wed Sep 26 08:33:03 EST 2012  Network_Driver_8D5KK_WN32_13.5.0_A00.EXE - update successful
Wed Sep 26 08:38:08 EST 2012  Network_Driver_TJPWC_WN32_3.00.08_A00.EXE - update unsuccessful, see support log
Wed Sep 26 08:38:08 EST 2012  package log: [09/26/12 08:37:06]    Update Package Execution Started
[09/26/12 08:37:06]    Original command line: C:\dell\suu\92764010\Network_Driver_TJPWC_WN32_3.00.08_A00.EXE /s /l=C:\Windows\TEMP\DUP.log
[09/26/12 08:37:06]    DUP Framework EXE Version: 3.0.92.1
[09/26/12 08:37:06]    DUP Release: TJPWCA00-00
[09/26/12 08:37:06]    Intializing framework...
[09/26/12 08:37:06]    Server Infastructure Detected...Proceeding with PM Module...
[09/26/12 08:37:06]    Querying if HAPI is Installated...
[09/26/12 08:37:06]    HAPI already Installated...
[09/26/12 08:37:06]    Querying Personality Module for data via ..GetPersonalityInfo()
[09/26/12 08:37:06]    Entered GetPersonalityInfo,Waiting for results...from PMDataCollector.lib->getPMInfo()
[09/26/12 08:37:06]    Obtained Personality Information
[09/26/12 08:37:06]    Manufacturers name :
[09/26/12 08:37:06]    Data Location :
[09/26/12 08:37:06]    Copied all Personality Information to Framework
[09/26/12 08:37:06]    Querying Personality Module Succeeded...
[09/26/12 08:37:06]    Retrieving relevant Values from Personality Module...
[09/26/12 08:37:06]    Client Brand Status:- DEFAULT
[09/26/12 08:37:06]    User Command: unattended
[09/26/12 08:37:06]    DUP Capabilities Value: 14680063 (0xDFFFFF)
[09/26/12 08:37:06]    DUP Vendor Software Version: 3.00.08
[09/26/12 08:37:06]    Local System/Model Compatible with this Package? Yes
[09/26/12 08:37:06]    Local System OS Version: 6.1.1.0
[09/26/12 08:37:06]    OS Compatible with this Package? Yes
[09/26/12 08:37:06]    Local System OS Language: EN
[09/26/12 08:37:06]    Language Compatible with this Package? Yes
[09/26/12 08:37:06]    User Parameter: logfile
[09/26/12 08:37:06]    User Parameter: logfile changed to: c:\windows\temp\dup.log
[09/26/12 08:37:07]    Identified Behavior : unattended
[09/26/12 08:37:07]    Temporary payload log file name: C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUPA514.tmp
[09/26/12 08:37:07]    Translated Command Line : QLogicSetup.exe /s /z"/vtdriver /logfile=\"C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUPA514.tmp\""
[09/26/12 08:37:07]    Path : C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00
[09/26/12 08:37:07]    Identified Behavior : unattended
[09/26/12 08:38:07]    Append Vendor Software Log: C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUPA514.tmp
[09/26/12 08:38:07]    
--- Start of Vendor Software Log ---

[09/26/12 08:38:07]    
--- End of Vendor Software Log ---

[09/26/12 08:38:07]    Vendor Software Return Code: 1603
[09/26/12 08:38:07]    Name of Exit Code: ERROR
[09/26/12 08:38:07]    Exit Code set to: 1 (0x1)
[09/26/12 08:38:07]    Result: FAILURE
[09/26/12 08:38:07]    Name of Exit Code: ERROR
[09/26/12 08:38:07]    Execution terminated at date-time 09/26/12 08:38:07
[09/26/12 08:38:07]    ######
Wed Sep 26 10:45:19 EST 2012  Network_Driver_8D5KK_WN32_13.5.0_A00.EXE - update successful
Wed Sep 26 10:45:19 EST 2012  Network_Driver_TJPWC_WN32_3.00.08_A00.EXE - update unsuccessful, see support log
Wed Sep 26 10:45:19 EST 2012  package log: [09/26/12 10:44:18]    Update Package Execution Started
[09/26/12 10:44:18]    Original command line: C:\dell\suu\183484254\Network_Driver_TJPWC_WN32_3.00.08_A00.EXE /s /l=C:\Windows\TEMP\DUP.log
[09/26/12 10:44:18]    DUP Framework EXE Version: 3.0.92.1
[09/26/12 10:44:18]    DUP Release: TJPWCA00-00
[09/26/12 10:44:18]    Intializing framework...
[09/26/12 10:44:18]    Server Infastructure Detected...Proceeding with PM Module...
[09/26/12 10:44:18]    Querying if HAPI is Installated...
[09/26/12 10:44:18]    HAPI already Installated...
[09/26/12 10:44:18]    Querying Personality Module for data via ..GetPersonalityInfo()
[09/26/12 10:44:18]    Entered GetPersonalityInfo,Waiting for results...from PMDataCollector.lib->getPMInfo()
[09/26/12 10:44:18]    Obtained Personality Information
[09/26/12 10:44:18]    Manufacturers name :
[09/26/12 10:44:18]    Data Location :
[09/26/12 10:44:18]    Copied all Personality Information to Framework
[09/26/12 10:44:18]    Querying Personality Module Succeeded...
[09/26/12 10:44:18]    Retrieving relevant Values from Personality Module...
[09/26/12 10:44:18]    Client Brand Status:- DEFAULT
[09/26/12 10:44:18]    User Command: unattended
[09/26/12 10:44:18]    DUP Capabilities Value: 14680063 (0xDFFFFF)
[09/26/12 10:44:18]    DUP Vendor Software Version: 3.00.08
[09/26/12 10:44:18]    Local System/Model Compatible with this Package? Yes
[09/26/12 10:44:18]    Local System OS Version: 6.1.1.0
[09/26/12 10:44:18]    OS Compatible with this Package? Yes
[09/26/12 10:44:18]    Local System OS Language: EN
[09/26/12 10:44:18]    Language Compatible with this Package? Yes
[09/26/12 10:44:18]    User Parameter: logfile
[09/26/12 10:44:18]    User Parameter: logfile changed to: c:\windows\temp\dup.log
[09/26/12 10:44:19]    Identified Behavior : unattended
[09/26/12 10:44:19]    Temporary payload log file name: C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUPD6AF.tmp
[09/26/12 10:44:19]    Translated Command Line : QLogicSetup.exe /s /z"/vtdriver /logfile=\"C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUPD6AF.tmp\""
[09/26/12 10:44:19]    Path : C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00
[09/26/12 10:44:19]    Identified Behavior : unattended
[09/26/12 10:45:19]    Append Vendor Software Log: C:\Users\MyUserID\AppData\Local\dell\drivers\Network_Driver_TJPWC_WN32_3.00.08_A00\DUPD6AF.tmp
[09/26/12 10:45:19]    
--- Start of Vendor Software Log ---

[09/26/12 10:45:19]    
--- End of Vendor Software Log ---

[09/26/12 10:45:19]    Vendor Software Return Code: 1603
[09/26/12 10:45:19]    Name of Exit Code: ERROR
[09/26/12 10:45:19]    Exit Code set to: 1 (0x1)
[09/26/12 10:45:19]    Result: FAILURE
[09/26/12 10:45:19]    Name of Exit Code: ERROR
[09/26/12 10:45:19]    Execution terminated at date-time 09/26/12 10:45:19
[09/26/12 10:45:19]    ######