iDrac 7 Issue

Kevin_Cambs,

The big difference between the iDrac 6 and 7 is the licensing. The Enterprise card is present regardless in the 12th gen servers (620's), but now the Enterprise is accessed via licensing. Have you licensed it for the Enterprise yet? If not, are you plugged into the Wrench port? If so, you need to access the SYSTEM SETUP, then IDRAC SETTINGS-NETWORK and see if the NIC Selection is showing the nic port and not Dedicated. 

Now if you do have the Enterprise licensing and have added it then in that same NIC Selection pulldown, verify if Dedicated is selected. The iDrac wrench (dedicated) port is only usable with the Enterprise, so if it isn't licensed yet then it wont work in that port. 

Let me know what you see,

Hi Chris , thaks for getting back to me,

Its definately Enterprise, cause I wanted the dedicated NIC on the back of the machine.

Dedicated was selected when I last looked at it, and I have assigned the IP address I want and can ping it.

I have just double checked it and its definately selected as Dedicated, and its got the IP address in I want etc.

Is trhere anything else in there I should look for?

thanks

Kevin

Swap the selector to shared and see if it is then accessible. If so then verify the license is showing.

Hi Chris

could you give me a bit ore on where to find this please? I have been thru the iDrac network settings but can't see it .....

Thanks

Kev

kEV

Where you saw the Dedicated, that should be a drop down menu. You should have Shared or LOM1/NIC1. Select one of those and then the drac is shared on nic1. This will test if there is a possible issue with the dedicated port, if the drac functions on the nic.

OIC cheers!

Right, stuck it in LOM4, swapped the cable over, login page appears, and I enter the credentials, and the log in page just reloads.

When I put in an inccrect iDRAC password it does actually come back and tell me the password is incorrect.....

So I wonder if there are any partiular client settings I need for my browser?

thanks for your help, its really appreciated

Can you clear browser cache and try the same

Hello

Done that, tried a new Windows user account and a different browser, and still no joy.

I left it overnight because it said the maximum number of sessions reached, and I have tried it agai this morning, 14 hours later and it still says maximum number of sessions reached...I have to re boot it and remove the power toget around this problem

I have another one of these being delivered later this week, so I will try it on that as well, but I am beginning to think the iDrac has a probem....

If you are getting to the DRAC login page, then all the basic networking is fine.  Try restarting the DRAC by holding in the Identify button for a little bit, I think 10 seconds is usually enough.  It is the same button that when pressed briefly makes the system status indicator flash blue.  If that doesn't work, try connecting a laptop or other system directly to the DRAC's NIC via crossover cable, then try it that way to get any firewalls or goofy switches out of the way.

@StephenS you mate are a legend!

its working, I was pulling my hair out !!

thanks for taking the time to reply, its really appreciated

Kevin

Kevin, thanks for the enthusiastic support and the legendary status but I have to give credit to Jack.Dobiash.  He suggested his in another thread, http://en.community.dell.com/techcenter/systems-management/f/4469/t/19540100.aspx.

While this gains access through the iDRAC web GUI inventory is still broken.

Well appreciate it, the seond server I got this wqeek another Dell 620, has the same problem, but at least we can get to the iDRAC.

Hopefully it may be resolved at some point!

Thanks again

Kevin