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Dell Streak Froyo (2.2) Update Frequently Asked Questions
Hi Folks,
I created this FAQ to share updated information and answers to some of the more popular questions we've been getting. Feel free to post any additional questions and/or comments here regarding the Froyo update on the Dell Streak.
Thanks,
Amy
Q. What if I am not a current Streak owner, but I plan to buy from Best Buy or Dell directly in the U.S.? Will Froyo be pre-installed?
UPDATED 4-8-11
A. For those AT&T customers who purchased a Streak from Best Buy prior to the Froyo update, here is a link to download the update if you don’t have it already: http://mobileupdate.dell.com/PackageProductionLocations/Streak_340_14844_31.pkg
Q. When will the Open Source code for Streak Froyo be available?
UPDATED 12-14-10
A. Source code is now available at http://opensource.dell.com/releases/streak/ .
Q. What if I buy my Streak in Japan, Korea or Singapore? Will it have Froyo preinstalled?
A. Yes, Streaks purchased in Japan, Korea or Singapore will have Froyo preinstalled.
Q. What if I installed a non-Dell version of Android on my Streak? Will I still get the update?
A. No. The update will only be deployed to Streak units which have Dell-provided versions of Android.
UPDATED 4-8-11
A. On the Dell Support Site, under Drivers and Downloads:
Q. What if I don’t want to use the Dell Stage Interface?
A. You can remove it by holding down your finger on the widget shortcut and choosing the delete option.
Q. Can I run the update, even if I don’t get the official notice, by copying the URL from someone else’s device?
A. No, the final link to download the 2.2 Froyo update will be non-functional unless the browsing session is initiated via the software update mechanism on the Streak device. This is because the software update application in the device communicates with the OTA update server to authenticate the update session. The link to the update is dynamically set to download the correct software package based on the device that is connecting to the update server. Please wait for the software update notice to display on the device itself, when your version of the software is ready for the upgrade. You can continue to check for updates manually by going to Menu->Settings->About device->System Updates which will connect to the update server and correctly check for an update.
Q. Why is UK getting Froyo update before US?
A. Technically, that is not true. I'd like to clarify a rumor that got started Friday because of two tweets from UK customers. They had received an update message in error last Friday. I followed up with the team that deploys the updates and found out a small set of devices may have received a “Software Update is available” notice but when they selected it, they were directed to a webpage that indicated “No software updates available at this time.” Shortly after I sent out the apology tweets to the two users, I got an update from the deployment team apologizing for the brief glitch. They also noted that the issue was fixed and no further devices would receive notices until the actual update was turned on. This OTA update is rolling out in phases to different groups of customers. Although I can’t share the exact scheduling, I can say that this week folks who were part of the US Beta testing group will be some of the first to receive the update. Then, folks in Europe with unlocked devices will start to receive the update.
Q. Why can't I have the EXACT date when my device will receive the Froyo update?
A. This has been a very controlled release and several factors affect the rollout. There are also many reasons for not sharing specific dates. For one thing, the rollout schedule changes periodically. This allows our deployment team to stop and fix issues they may discover. Other factors include logistics and coordination/approvals from third party providers. Appreciate your feedback and patience while we continue to roll the update out.
Q. I bought my Streak Unlocked, I received the OTA Froyo update, but I am getting the redirect error. When will Dell fix this?
UPDATED 12-14-10
A. Here is the latest Android 2.2 update for the unlocked phones that are currently on Dell version 3.09 or 3.15 that fixes the issue with browser redirect errors:
Q. I bought my Streak Unlocked, but have not received the update yet.
UPDATED 12-14-10
A. Everyone (globally) who purchased an Unlocked version of the Streak should have received an update notice by now. If not, please manually check for your update by either 1. shutting down and rebooting or 2. going to Streak Settings – About Device and selecting System Updates.
Jehutyy
4 Posts
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November 21st, 2010 08:00
OK Can someone please clarify what method did you use to get to 2.2? Some of you are getting there just by going to that link and letting the update run but for me once I use that method it reboots starts the update then stops saying something about fota name mismatch I am also on at&t us 31 with network unlock. I have the update.pkg from http://mobileupdate.dell.com/?version=GAUSB1A110100 so if you could please give me the best way to go some are saying to move this 1.6 at&t to o2 1.6 then to the above pkg. thanks in advanced!
kostaverz
6 Posts
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November 21st, 2010 08:00
Hi John!!
Just a simple question: what was your baseband before you applied the upgrade? Tia for your answer,
Costantino
Nicholas Parede
12 Posts
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November 21st, 2010 09:00
This is like watching a train wreck! I imply cannot stop. Particularly since we have a large corporation both hosting this conversation and being the cause of it. Crazy!
HAs Dell ever posted a recovery image for those who would attempt to mess with the system? Recovering would be nice! The next question is what breaks in devices that are not meant for the build. Any word?
Jehutyy
4 Posts
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November 21st, 2010 09:00
Look john no offence but If you don't have an answer for the person that asked something then don't post anything at all and for sure nothing that does not have to do with my request (along with information everyone already knew) again no offence to you. There is a method here http://android.modaco.com/content/dell-streak-streak-modaco-com/323602/how-to-install-official-dell-2-2-upgrade-pkg/ that speaks about installing 02 1.6 that will change the baseband to 00 the baseband is only the software version making its mark on the device its not tied to hardware anyways thats not important but if anyone has tried the above method please advise thanks.
aldo-bm
21 Posts
1
November 21st, 2010 09:00
I have changed manually my APN (acces point names)
that's it
john1101
4 Posts
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November 21st, 2010 09:00
GAUSB1A111100 and build 6267 unlock streak uk:emotion-1:
Manish Batra
11 Posts
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November 21st, 2010 21:00
Hey I m from india can I use this link to download froyo.....my baseband ends with 00......thanx....
palace35mm
12 Posts
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November 22nd, 2010 02:00
Yes Manish use the link and enjoy the Streak with FROYO :emotion-5:
palace35mm
12 Posts
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November 22nd, 2010 02:00
Go for it mate
iavishek
9 Posts
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November 22nd, 2010 03:00
Hi Amy,
I bought my Dell Streak in India as unlocked unit. When should I expect the froyo update for my Dell Streak?
palace35mm
12 Posts
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November 22nd, 2010 06:00
Hi Iavishek,
what is the base band of your phone.
If its ending with 00 then you can also follow the same link like all of us did and update to 2.2
seamus651
7 Posts
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November 22nd, 2010 08:00
Amy,
Do you know when OEM version :GAUSB1A121100 is due to get the update?
Thomas
seamus651
7 Posts
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November 22nd, 2010 08:00
Hello everyone,
Has anyone actually got the official update notification and successfully updated yet?
ronakg11
15 Posts
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November 22nd, 2010 13:00
Even I have been waiting eagerly for 111100-EU 6267 OTA update, but there's no word yet from DELL!!! I seriously don't understand what's up with these people! Its the end of 22nd here in UK and no word, no OTA from Dell...This is not done! Dell you are a cheater, a liar!!
DeskStreaker
8 Posts
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November 22nd, 2010 13:00
I live in Canada but I bought mine in Broadway in Mongkok. I use a Canadian carrier also. So, the HK versions are unlocked.
No update for me yet. I constantly check several times a day.
Model Number: Dell Streak
Firmware version: 1.6
Baseband version: GAUSB1A111511-EU
Kernel version:: 2.6.29-perf
OEM version: GAUSB1A111511
Build number: 7299