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2238576
November 15th, 2010 09:00
Dell Streak Froyo (2.2) Update Frequently Asked Questions
Hi Folks,
I created this FAQ to share updated information and answers to some of the more popular questions we've been getting. Feel free to post any additional questions and/or comments here regarding the Froyo update on the Dell Streak.
Thanks,
Amy
Q. What if I am not a current Streak owner, but I plan to buy from Best Buy or Dell directly in the U.S.? Will Froyo be pre-installed?
UPDATED 4-8-11
A. For those AT&T customers who purchased a Streak from Best Buy prior to the Froyo update, here is a link to download the update if you don’t have it already: http://mobileupdate.dell.com/PackageProductionLocations/Streak_340_14844_31.pkg
Q. When will the Open Source code for Streak Froyo be available?
UPDATED 12-14-10
A. Source code is now available at http://opensource.dell.com/releases/streak/ .
Q. What if I buy my Streak in Japan, Korea or Singapore? Will it have Froyo preinstalled?
A. Yes, Streaks purchased in Japan, Korea or Singapore will have Froyo preinstalled.
Q. What if I installed a non-Dell version of Android on my Streak? Will I still get the update?
A. No. The update will only be deployed to Streak units which have Dell-provided versions of Android.
UPDATED 4-8-11
A. On the Dell Support Site, under Drivers and Downloads:
Q. What if I don’t want to use the Dell Stage Interface?
A. You can remove it by holding down your finger on the widget shortcut and choosing the delete option.
Q. Can I run the update, even if I don’t get the official notice, by copying the URL from someone else’s device?
A. No, the final link to download the 2.2 Froyo update will be non-functional unless the browsing session is initiated via the software update mechanism on the Streak device. This is because the software update application in the device communicates with the OTA update server to authenticate the update session. The link to the update is dynamically set to download the correct software package based on the device that is connecting to the update server. Please wait for the software update notice to display on the device itself, when your version of the software is ready for the upgrade. You can continue to check for updates manually by going to Menu->Settings->About device->System Updates which will connect to the update server and correctly check for an update.
Q. Why is UK getting Froyo update before US?
A. Technically, that is not true. I'd like to clarify a rumor that got started Friday because of two tweets from UK customers. They had received an update message in error last Friday. I followed up with the team that deploys the updates and found out a small set of devices may have received a “Software Update is available” notice but when they selected it, they were directed to a webpage that indicated “No software updates available at this time.” Shortly after I sent out the apology tweets to the two users, I got an update from the deployment team apologizing for the brief glitch. They also noted that the issue was fixed and no further devices would receive notices until the actual update was turned on. This OTA update is rolling out in phases to different groups of customers. Although I can’t share the exact scheduling, I can say that this week folks who were part of the US Beta testing group will be some of the first to receive the update. Then, folks in Europe with unlocked devices will start to receive the update.
Q. Why can't I have the EXACT date when my device will receive the Froyo update?
A. This has been a very controlled release and several factors affect the rollout. There are also many reasons for not sharing specific dates. For one thing, the rollout schedule changes periodically. This allows our deployment team to stop and fix issues they may discover. Other factors include logistics and coordination/approvals from third party providers. Appreciate your feedback and patience while we continue to roll the update out.
Q. I bought my Streak Unlocked, I received the OTA Froyo update, but I am getting the redirect error. When will Dell fix this?
UPDATED 12-14-10
A. Here is the latest Android 2.2 update for the unlocked phones that are currently on Dell version 3.09 or 3.15 that fixes the issue with browser redirect errors:
Q. I bought my Streak Unlocked, but have not received the update yet.
UPDATED 12-14-10
A. Everyone (globally) who purchased an Unlocked version of the Streak should have received an update notice by now. If not, please manually check for your update by either 1. shutting down and rebooting or 2. going to Streak Settings – About Device and selecting System Updates.
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ricanpone529
21 Posts
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January 14th, 2011 11:00
so Bigwave is that link the offiical download from dell....and if i download it from my streak can i just try and install that fromt the device or save to pc and do the QDL TOOL FIRST THEN THE LINK ....
1.?
2.?
3.?
bigwave808
19 Posts
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January 14th, 2011 11:00
I downloaded prior to using the QDL.
It won't work if you download to PC.
ricanpone529
21 Posts
0
January 14th, 2011 11:00
so..i went to the link and my computer is downloading says 6 min remaining but then it says error cannot open...hmm...any other links where i can get this official ....where do i get the dj steve rom.......
and for the record...i do the QDL TOOLS AND THAT SETS UP THE STREAK FOR A CUSTOM ROM.......so how do i install the DJ Steve or Modaco rom on my streak so that i can have froyo...
thank you
bigwave808
19 Posts
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January 14th, 2011 12:00
sorry I made a typo.. use the link below.
http://mobileupdate.dell.com/packageproductionlocations/streak_318_12821_00.pkg
bigwave808
19 Posts
0
January 14th, 2011 12:00
install ADB (download to PC) I installed the ADB driver when I had an error during the RUN part of the QDL tool install. and then re ran the test following the tutorial video. Then it passed that...
after you have the QDL sequence done. Then update to official 2.2 by Dell by typing in this link to your browser.
http://mobileupdate.dell.compackageproductionlocations/streak_318_12821_00.pkg
spectre51
119 Posts
0
January 14th, 2011 13:00
those of you still waiting for the update that have talked to AT&T and been told nothing please also go here http://www.facebook.com/ATT/posts/183810511640149?notif_t=share_comment and start voicing your issues. Let AT&T know there are customers that are frustrated with their delay.
ricanpone529
21 Posts
0
January 14th, 2011 13:00
Ok..i got the error ..............doing the re run....i get the battery icon with my percentage it turns back off....and here are the errors again...now what do i do...
ricanpone529
21 Posts
0
January 14th, 2011 13:00
waiting on device ADB Device......
ERROR [d2]: wait ADB fastboot mode timeout!
please check that device is exist and driver is properly installed.
Download Fail! - 2011/01/14
..now what do i do
pandora0629
15 Posts
0
January 14th, 2011 14:00
Done That several times as well. Trying again. Installing the driver from Driver_2.067/Win32/vista/x86
spectre51
119 Posts
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January 14th, 2011 14:00
Try a different USB port. It sounds stupid but it worked for my friends laptop and his upgrade.
bigwave808
19 Posts
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January 14th, 2011 14:00
you need to install the ADB driver...
spectre51
119 Posts
0
January 14th, 2011 14:00
http://www.facebook.com/ATT?v=wall
Let your voice be heard people.
pandora0629
15 Posts
0
January 14th, 2011 14:00
Running Vista Home Premium 32bit. Tried several times using all three USB ports. Still get back screen says DT is in FASTBOOT_MODE
Help?
JaxWeather
26 Posts
0
January 14th, 2011 15:00
I used:
QDLTool3rd_20101022_GAUSB1A130500\Driver\Driver_Android_V0P3\WinXP
For the ADB driver
-Bob
bigwave808
19 Posts
0
January 14th, 2011 15:00
You can't complete the QDL "RUN" process unless you download the ADB driver to your PC.
it will stop short of the FASTBOOT operation. if this happens, then you need to locate the driver in the ADB file you downloaded.. Windows should be asking for this driver at this point of failure. it's inside the Dell folder/drivers/R288920/RNDIS. once windows installs this driver you are good to go. now repeat the process. pull out batt, wait a 60 seconds, put it back in. hold down the up volume and then connect the usb. then hit the RUN start button again.
That should do it..