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June 14th, 2011 06:00

Dell Venue Pro is frozen at Dell Startup Screen due to disconnection during the OS update

Hi Everybody!

 

I was trying to update my DELL Venue Pro through Zune. However unfortunately my PC went to sleep mode during the installation and now my phone is not running. I press the power button, see the DELL splash screen but no further.

 

Is there any way to fix this problem?

 

Can anyone help me please?

 

Thanks...

2 Posts

December 20th, 2012 14:00

nope. it's not solved yet. unfortunately no solution.

2 Posts

June 20th, 2011 03:00

Remove the battery and wait 10 seconds.  Replace battery.  Should be ok.  I've had a few problems with the odd app not downloading fully and then blocking the system.

To remove the battery gently slide teh back cover up about 3mm (won't slide further) - the back then just lifts up.  Reverse process to close the back of the device.


SteveC

1 Message

November 28th, 2012 00:00

I have got the dell venue pro and it is stuck on the start up screen

it has been showing this since last night. i have tried truning it off and on again and also have tried taking the battery out. This first happend when i turned my phone off and went for a shower when i came back i turned it back on and this happend. whatever i do it always goes back too this screen.

1 Message

December 20th, 2012 11:00

Any solutions for this problem?

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