Dell venue pro 8 - no response (Power problem)

I have the same problem. It happened after the battery died out. The unit will no longer charge (I can tell because neither the charger or device gets warm when plugged in) or turn on. It worked fine for several charge cycles. I'm sending it back to Amazon for a replacement as no one seems to have a solution.

I have the same issue.

Problems like these seem to be frequent.

Can someone from dell advise as to what should be done here?

how do I get a replacement for this device?

We have the same problem with it. We have had luck pressing the "on" and the "plus volume button" at the same time to get it to turn on.

I just bought my pro 8 and used it once when the exact same thing happened to me. Then I used your hint and it worked thank god. I was literally sick to my stomach to think this new expensive gift to myself was broken. Thank you for the tip but do we know why that happens and why pushing those two buttons work?

Hold down the power button for 10 seconds and then hold it for 2 seconds.  It should restart.  Learned this from Dell support.

This worked for me! Thanks 

Hi,

I have the same problem and I've seen the windows reboots when I press the

"on" and "volume up" button same time.

But you can't call this as a fix by restarting windows every time this happens.

I would request a refund if there will be no fix for this.

I've updated windows and driver to latest version, and still having this problem.

About a month ago, I started having power issues as well. My venue just cuts itself off at random times. The only pattern I can figure is that it does it after moving from one wifi network to another or when there is no wifi available (but it doesn't do it every time). When it does this, it is very difficult to get it to come back on. I have to hold the power button for several seconds then press it repeatedly (doesn't always work). Once, I had to connect the charging cable to get it to come back on.

Add this to the bluetooth and wifi issues and I'm holding one frustrating and expensive little piece of junk.

I'm not a super expert, but all indicators are that Dell's Venue 8 Pro has a Battery Memory issue, it is when you overcharge or charge the battery constantly instead of running it down and charge again. I found if you let the venue sit a while off the charger it will turn on after a couple of hours. 

Also run the battery down before recharging. It works for me and I don't have the issue anymore. I think Dell needs to update the firmware to fix this.

Got it, charged it, second day using it it just went and died. Though I knew I had battery left, I recharged and it sat for twelve hours. Turned it on and so far so good. I thought I'd hit the wrong key though I had no fingers on the screen or sides. 

Im on the second charge and am monitoring usage.