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September 14th, 2010 15:00
UK Streak 2.1 Update – Reported Issues and Concerns
Hi Folks,
First, thank you to everyone who submitted their issues, questions and concerns regarding the recent Dell Streak Android 2.1 Update on this forum.
It has taken some time to collect everything from the various posts and I really appreciate your patience while this was being done. As of Sunday night, the list below was submitted up the chain and I'll be working with the team to investigate the specifics. You'll notice that there are a few items with some possible solutions highlighted. (By the way, thank you to those customers who submitted these workarounds or solutions. That is what this forum site is all about!) Special thanks also go out to @tmedhurst for collecting a list of submissions via Twitter.
Many of these items have already been reported to our call centers and I hope to have some additional information shortly.
If you have any issues, questions or concerns which are not listed below, feel free to reply to this thread. Please include specific details, where you purchased your product (UK, France, Germany) and from whom you purchased your Streak (direct from Dell or from O2).
I will post back and keep this thread updated as we address items.
Thank you again!
-Amy
Social Media Customer Feedback Following 2.1 Update
| Issue/Concern |
Qty |
Source |
Notes |
| Performance Phone keeps freezing Regular unfixable crashes / screen freezes. have to remove battery to reset irregular crash where pressing home button when on homepage causes vibrate to engage constantly, have to remove battery to reset BIG BUG on my phone: twice today the end call button has ceased working and so I have had to take the battery out to stop the call. Phone slower Moving icons in Quick Select panel causes restart Animations such as fade in and out jumpy not smooth like in 1.6 The upgraded unit shuts down on its own (in pocket, on my table and in the middle of conversations) and the power button becomes unresponsive. Only solution is to remove and reinsert the battery. Keep getting error message... 'The application Messaging (process com.android.mms) has stopped unexpectedly. Please try again. Vibration notifications not working on any of the default apps, email, sms or calendar Really sluggish performance Power button sometimes ignored, sometime switches off streak (when pressed quickly) Folders sometimes refuse to open (only reboot fixes this) |
15 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344981/19747666.aspx#19747666 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19747177.aspx#19747177 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19747177.aspx#19747177 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345723/19748187.aspx#19748187 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345024.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345084.aspx
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| Keyboard Wants old keyboard back with numeric keyboard to the side; entering text is less accurate; no cursor to show where user is editing; text disappears from boxes; no arrows on keyboard to allow accurate editing, haptic feedback vibrating to suggest a key was pressed but no letter actually inputted; no way to force keyboard open by pressing the middle key and no hide button now; Please give us back the original keyboard that shipped with Android 1.6 on the Dell Streak. Give us the option to choose between the new keyboard and the old keyboard from within the "Input Method" menu. One of the main reasons I chose the Dell Streak over the Apple iPhone was because of the unique keyboard it offered. This has now been replaced by a keyboard that is inaccurate and not speed type friendly. I personally had achieved around 60 words per minute with the older keyboard by typing with multiple fingers on one hand. There is no directional keypad/buttons on the Dell Streak, and the Old Keyboard at least had a left and right cursor keys. For example, You try selecting the exact location you want the cursor to be in for editing text by using your finger on a touch screen where characters are as little as 1.5mm wide without directional arrow keys to adjust the cursor position and tell me you can achieve this with the new Dell Streak keyboard. It is also impossible to go down a line when the line you want is not visible and by no means accessible without some form of directional control button, i.e. a keyboard with arrow keys on it. This is now a common problem when editing text in a text field that only shows a portion of text and is not scroll-able without directly scrolling the cursor using cursor keys. This is a huge problem and needs some sort of solution that doesn't involve the user purchasing a 3rd party keyboard app when the phone was originally equipped with such a tool before the android 2.1 update became thrust upon us. The original Android 1.6 Soft Keyboard had everything onboard to solve any of the above issues with cursor movement, whereas the new keyboard doesn't even have a cursor key. This old keyboard needs to be packaged up as a free download to Dell Customers in the form of a Software APK package that we can add to the dell streak. Keyboard is not as responsive as before. Hate the new keyboard; not as accurate as it once was; the old 1.6 keyboard really set the Streak apart from the Iphone. PLEASE can we have the numeric keypad back, maybe as an option in settings |
12 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344981/19747666.aspx#19747666 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345702.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345398.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345644.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345551.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345723/19747829.aspx#19747829 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345723/19747968.aspx#19747968 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345723/19748187.aspx#19748187 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345161.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345915.aspx
|
Intended feature of the O/S update. Customer -requested feature.
*One customer tweeted possible step to improving keyboard performance was to perform screen calibration. Instructions found in the DellTM Streak Security and Software Reset Guide here. |
| Non-O2 Customers Rec'd False Updates rec'd update message and it appears to upgrade the phone, but customer is still left with 1.6 Unable to run update (unlocked UK Streak) from Dell; now have 1.6 w/random flashing keys; Just sat through best part of a 90Mb update for a non-O2 Streak (so bought direct from Dell UK, on Vodafone) - restarted but still 1.6 |
11 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19346114.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19744939.aspx#19744939 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19744628.aspx#19744628 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344928/19744475.aspx#19744475 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344928/19744632.aspx#19744632 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344928/19744641.aspx#19744641 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345037.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19344979.aspx
|
Amy will reach out and collect svc tags from these folks. Non-O2 customers were not supposed to get the 2.1 update. |
| Wallpaper/Home Screen Dislike new wallpaper; preferred the way the "rooms" (pages) could be used to separate out 'business' & 'leisure' functions
PLEASE can we have a portrait set up for the home screen - NO ONE surely holds the Streak in such a manner??!! It's a tool to work with not a gimmick! I can't have full-frame wallpapers made from my own pictures anymore Selecting certain live wallpapers causes device to soft boot from the o2 screen Very hard to move icons and delete them on launcher Wallpaper crop region on gallery wrong shape when setting wallpaper from photo Widget menu very slow on home screen Live-Wallpaper selection will not switch to portrait orientation. No control over number of 'home screens' - not a complete deal breaker but why take that away? Dragging an item from the Apps menu to the desktop no longer creates a shortcut (it did in 1.6) Uninstalling an app which has a shortcut in a launcher folder leaves the shortcut there to the app that no longer exists |
11 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345398/19747682.aspx#19747682 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345723/19748187.aspx#19748187 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345409/19746366.aspx#19746366
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| Camera Get front and back camera Settings Tray in new Camera app is difficult to operate and obscures view Extremely slow shutter speed No self timer on camera. Have to use CameraFX now. When you take two or three photos in a row only the first picture will be saved when viewing back in gallery. Also where the hell has the front camera/camcorder option gone Front camera missing from Camera App |
8 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345702.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345723/19748558.aspx#19748558 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345409.aspx |
Front camera option not supported by the update. More to come on this feature soon. |
| WMV Playback Want to play wmv files;; lost WMV support Won't play WMV/WMA files |
8 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345702.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19747177.aspx#19747177 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345398.aspx?PageIndex=2 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345252.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345109.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345409.aspx
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*One user resolved by downloading 3rd party app - arcMedia. |
| Keys Flashing back", "menu" and "home" keys flashing 3/4 times after each minute or so |
6 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19344971.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19744805.aspx#19744805 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19744702.aspx#19744702 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345294.aspx
|
May be related to non-O2 UK/EMEA customers who bought from Dell Direct. Amy will reach out and collect svc tags from these folks.
|
| Wi-Fi 2.4GHz In the UK we are allowed to use Channels between 1 through 13. Dell Streak running Android 1.6 could see all of these whereas Dell Streaks running Android 2.1 will only see channels between 1 through 11. Most of our infrastructure uses the two channels (12 & 13) above 11 because of interference problems from surrounding networks as defined by our site survey. We cannot reconfigure our network infrastructure to use channels below 11 as it reduces data rates too much because of the saturation from other network traffic. Dell Streaks internal hardware could support all of these channels but the software has removed this functionality. The Streak will also not always automatically reconnect to networks between channels 1 & 11 and to get it to renegotiate a connection Wi-Fi has to be turned off and then back on again on the phone. Can't connect to Wi-Fi anymore Not possible to Add a Google Account (Gmail) beyond the first configured. After timeout the error message "You don't have a network connection." is raised - despite having Wi-Fi connection and being able to read first Gmail account fine. Wi-Fi not always re-authenticating after resume. Will not connect to work Wi-Fi, gets stuck requesting IP address. Other 2.1 devices work fine Gmail account linking doesn't work over WIFI, only 3G (O2 know about this) |
6 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345551.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345723/19747968.aspx#19747968
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*Possible solution suggested by another user: Turn wireless off and login into Google via phone data connection. You can then turn wireless back on and it all works. |
| Browser Tab layout lacking in built-in browser; had to download 3rd party app Browser broken; back button doesn't work; selecting links is less accurate; no idea if page is downloading unless you scroll to the top of page; scrolling is worse; some pages not rendered correctly (i.e. eBay watch list on full site); pop-up links fail to show; Browser Thumbnail view gone Scrolling is almost impossible |
4 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345702.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345398.aspx
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| GPS seems to take forever to find now for a signal I have no voice in navigation. In the text-to-speech settings it all seems ok and the "install voice data" is grayed out so I'm assuming it is installed, although maybe incorrectly. calls going straight to voicemail when connected to gprs Apps that use Google Maps with the Show My Location feature will crash. The cause is this age-old bug - developers can work around it, but we shouldn't have to: http://groups.google.com/group/android-developers/browse_thread/thread/43615742f462bbf1/f29ee0a153d98f93 |
4 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345644.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19344950.aspx
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| Battery Life seems considerably shorter |
4 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19747177.aspx#19747177 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345723/19747968.aspx#19747968 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345823.aspx
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| Screen Unlock Doesn't always work Screen can be unresponsive when locked - often when there is nothing on the screen Sometimes impossible to answer a call - phone rings, backlight stays off - power button turns screen on but cannot unlock |
4 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345723/19748558.aspx#19748558
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|
| Email Client Doesn't work No way to move email messages between email folders in email app. Mail no longer has the 'select entire folder' option, and no way to tick all items. Similarly, 'ticked' mail items should be automatically unticked after being marked read/starred. When emailing something from another app - there is no way to choose which Gmail account to send it from |
4 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345723/19748558.aspx#19748558
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| Music Playback MP3's stutter when background data is enabled and an email is downloading. music does not stop when headphones are moved whilst music is playing Albums start playing backwards - usually when playing is started in music player then return to home page with player there. |
3 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19747177.aspx#19747177 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19747177.aspx#19747177 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19748534.aspx#19748534
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| Bluetooth not working properly; need to increase distance levels |
3 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345398.aspx?PageIndex=2 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345915.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345398/19748290.aspx#19748290
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| Music Files cant load any music to the SD card that the phone will see .u access the SD card & the music is there but cant access it form the phone , going from recently added to albums in music is slow, jerky |
3 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345644.aspx http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19747177.aspx#19747177 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345823.aspx
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| Photo Editor Bring back the photo editor |
3 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345398/19747682.aspx#19747682 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345409/19746366.aspx#19746366
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| G-sensor Seems to be mirrored, from left to right for games like doodle jump (means I tilt the screen left to go right, and tilt right to go left). Accelerometer is back-to-front in some applications e.g. Doodle Jump |
3 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19744965.aspx#19744965 http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19744702.aspx#19744702 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19344971.aspx
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| Incoming Texts texts get received far slower |
2 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19744702.aspx#19744702 http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19344971.aspx
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| Reduced screen space widgets taking up far too much room on launcher |
2 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344981/19747666.aspx#19747666
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| Cannot Restore Old Backups After 2.1 Update and Installing New PC Suite, cannot restore previous backups and performing a new backup results in 0 bytes. |
2 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345723.aspx |
Per update messaging, users were instructed to backup their data to the SD card. "Anything not stored on the SD card will be erased." |
| Leaked 2.1 Update Better the leaked version of 2.1 didn't have these issues |
1 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19344971.aspx |
|
| Settings > Manage Applications Doesn't retain the setting "Filter - Running" and defaults to downloaded - not much use if I can't get to the market place. |
1 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19345723/19747968.aspx#19747968 |
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| Screen Standby Every now and again, the display will go into a strange mode (that does not appear to be available in any options) where the screen will not shut off properly but instead dims down and locks input functions. The screen displays the correct date and time and the backlight stays on but very dim and causes the battery to be exhausted inside of 4 hours. The only way to get out of this strange standby mode is to power off and restart the Streak. This low light level perhaps maybe advantageous as an option for night driving though. |
1 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345551.aspx |
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| Contacts all contacts lost |
1 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19747177.aspx#19747177 |
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| Downloaded/Installed Games all games that were installed to SD have also been lost |
1 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19747177.aspx#19747177 |
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| Volume Controls are reversed in landscape mode |
1 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/p/19344971/19747177.aspx#19747177 |
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| Headphone level is lower |
1 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345644.aspx |
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| Voice dialer does not work |
1 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345702.aspx |
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| Music Player its flat; doesn't sound right |
1 |
http://en.community.dell.com/support-forums/mobile-devices/f/3824/t/19345702.aspx |
|
Other related questions:
- 1. What user group requested the keyboard change? Was it a UK group? Where was my invitation to participate?
- 2. Will Dell support Streaks that were downgraded to 1.6 using 3rd party solutions such as http://android.modaco.com/content/dell-streak-streak-modaco-com/317608/streak-rollback-from-2-1-to-1-6-a-b-c/?
- 3. Should these links be used for updating to 2.1 manually?
http://mobileupdate.dell.com/LatestBuild/Android2.1update.pkg
http://mobileupdate.dell.com/LatestBuild/DownloadInstructions.html
fcasoli
14 Posts
1
September 28th, 2010 14:00
Hi,
this is my second Android device, the first was Nexus One in January, only 5 days before selling, I'm not happy with this platform...
I installed drivers from Android SDK, I found the folder containing it on my PC, but when I put the address to manually search it, the process shows driver not found...
So I cannot run Fastboot!With ROM Manager the flash doesn't start, I think after 3 day I can waste my device...
What I can do to solve?
thanks
Anthscorner
10 Posts
0
September 28th, 2010 15:00
ok, can you tell me a couple of things;
1. On the Streak you've pressed the top of the screen for Fast Boot loader and the screen changes and it's waiting for connection?
If this is true, the streak won't connect until the correct bootloader driver is installed on the PC.
2. What version of Windows are you using?
Thanks,
Anthony.
fcasoli
14 Posts
1
September 28th, 2010 15:00
but my problem is my device doesn't go in FastBoot, I do not find drivers, I do not find Google Inc :emotion-7:
Anthscorner
10 Posts
0
September 28th, 2010 15:00
Hi,
Ok, I've remembered what I did;
Anthscorner
10 Posts
0
September 28th, 2010 16:00
Hi again,
I've just tried the Fastboot and the driver isn't there anymore. I recently did the Dell suite patch for 2.1 and I can only assume it has changed the driver.
To get round this uninstall any android drivers with yellow triangle (select delete driver) to make sure everything in removed.
Install PDA Net (http://www.junefabrics.com/android/download.php) selecting the correct bit version for your windows.
It will install the android USB drivers and then ask for the android to be connected (connect your streak in normal mode and select debugging from the applications settings). It installed the Android ADB interface driver and was green. PDAnet then decided to unistall but the driver remained (don't panic)
I then restarted my streak in Fastboot (power & camera - selecting top right of screen). Windows came up with usual installing driver and was succesful. My streak status changed from "Wait...." to Full Fast Boot mode i.e. ready for the recovery bat file to be run.
let me know if this works for you.
Thanks,
Anthony.
fcasoli
14 Posts
1
September 29th, 2010 14:00
yes, but I cannot install drivers and find using the manual path...
Windows XP Professional 2002 service pack 3
Anthscorner
10 Posts
0
September 29th, 2010 14:00
Hi,
have you tried the follow on reply i.e. the pdanet install?
fcasoli
14 Posts
0
September 30th, 2010 04:00
I will try this evening, I read in Reboot there is the second command to launch .pgk rom, I tried but without success...
thanks and see you this evening online...
Anthscorner
10 Posts
0
September 30th, 2010 08:00
Hi,
Take a back-up of your apps before you start.
To install the .pkg image you need to
1. Copy image file to the SDCARD\ root directoy i.e. the top level of the SDCARD. It must be called update.pkg.
2. Restart the steak in update mode (Up AND Down volume key pressed together with the power key).
3. Select Option 2. and press the camera key.
4. It will then warn all you current information will be erased and once you select continue it will start the update.
Thanks,
Anthony.
fcasoli
14 Posts
0
September 30th, 2010 13:00
A device left old, while competitors have already brought version 2.1.
I wonder if we can seriously consider a manufacturer that offers an upgrade for free while those branded devices can not.
If you start checking for updates, the result is that there are none.
It seems to me that the American version is not branded, it is updated with great difficulty.
There are grounds to sue, but I will only ask for compensation, at this point.
I want a serious response from a producer who wants to make the climb to the first class.
fcasoli
14 Posts
1
September 30th, 2010 13:00
No,
the applications stops because cannot open device.
Anthscorner
10 Posts
0
September 30th, 2010 14:00
Was your streak started in normal mode?
It will install the android USB drivers and then ask for the android to be connected (connect your streak in normal mode and select debugging from the applications settings). It installed the Android ADB interface driver and was green. PDAnet then decided to unistall but the driver remained (don't panic)
The prpgrams stops waiting for the streak in normal i.e. not FastBoot.
fcasoli
14 Posts
0
September 30th, 2010 14:00
Dear, Debugs USB active, installation failed.
I would like we note Streak is dead, see Modaco, XDA, poor users and some post per day, only.
For issue only, because after some day of usage the user want to upgrade the ROM, it is natural, the answer of Dell? Not yet!
The answer is the same of Acer devices one year ago, dead.
The market is from users, if the producer doesn't not support, they kill the brand.
HTC upgrade G1, the first device, out of production since 2009...
Dell Streak is dead before to start the race in the worls, in Italy is not available but in my Forum I read this device is not supported, so we can be sure a lot of users so not buy it.
In october HTC start the distribution of the new Desire HD, I will buy is, see specifications and the interface Sense and the PC suite, maximum integration... the succes is assured...
This is a marketing strategy.
If Dell is not able to build the upgrade to 2.1 or 2.1, for free users, the result will be sure, dead after some months of life.
It is not possible to try Fastboot, RUN Manager, Reboot, pkg, .zip.... drivers.... we need to be developers, not users.
600 € for that?
Streak is dead for me, I want my money!
Where is the Dell support?
fcasoli
14 Posts
0
October 1st, 2010 04:00
I decided to close the affair Streak selling them.
I lose a bit 'of money but they gain peace of mind, because I consider it impossible to have an adequate support to a product conceived and badly managed worse.
First class is not born, we become with patience and humility, following the advice and being present.
Dell seems to me that is not on the road with mobile devices.
Thank you all.
fcasoli
14 Posts
0
October 1st, 2010 13:00
some post in XDA forum:
"I have rooted my US Streak and attempted to install UK 1.6 so I could upgrade to 2.1. I tried to install through stock recovery and I was getting file not signed. So I went and bought clockwork recovery and flashed the through the app. Now when I boot into recovery I am getting the recovery screen but when I hit option 2 I get a black screen. I have tried installing many different rrecovery images and I keep getting the same issue. Any ideas??"
"I have a US Streak. I tried to follow the 10 different methods on internet and none of them worked for me. Some caused black screen, some caused stuck at dell log, and others gave weird errors. This is what I did to make it work:
0: download everything before hand
1. super root
2. clockwork 1.8.1.7 (other version won't work)
3. O2 4399 ROM (other version won't work) renamed to update.zip
4. stock recovery ROM (very important to wipe the clockwork, and revert to the original boot img)
5. O2 8105 ROM (most recent Android 2.1 ROM) renamed to update.pkg
"
good luck
goodbye :emotion-60: