Unsolved
This post is more than 5 years old
43 Posts
0
25649
Venue 11 pro 5130 die-in-sleep problem
It freezes itself in sleep, this happens once every two days.
The winkey has haptic feedback, but no other responses, and everything else loses response as well.
I have to longlonglonglong press the power button to shutdown the machine.
I don't know if this is a known issue or not, but it is certainly an issue
garyd2
1 Message
0
March 9th, 2014 10:00
Bobmitmen
429 Posts
0
March 9th, 2014 11:00
drahnier
52 Posts
0
March 10th, 2014 20:00
XavierXing
43 Posts
0
March 10th, 2014 21:00
kabutar
3 Posts
0
March 11th, 2014 12:00
I was having the crashing problem too until installing the latest BIOS, which seems to have fixed it.
Did you install all updates? If so the battery problem might be caused by the keyboard USB fix (SelSuspDisable - http://www.dell.com/support/troubleshooting/bm/en/bmdhs1/KCS/KcsArticles/ArticleIframeView?docid=637093&doclang=EN#Issue5). This apparently stops the keyboard from disconnecting... by keeping USB always on, which causes battery drain.
Run it as per instructions here: http://forum.tabletpcreview.com/dell/61525-5130-battery-drain-fix-can-anyone-help-me-remove-dell-keyboard-fix-drains-my-battery-like-20-overnight.html and that should fix your drain issue...
Quark35
1 Message
0
March 11th, 2014 17:00
Cheers for the how to remove SelSuspDisable! It is definitely the battery drain culprit.
Sleep battery drain prior to removal - 12% + per hour
Sleep battery drain post removal - 1-2% per hour
A shame Dell are having us break one thing to fix another.
The bigger shame is how much my pilot group love the tablet apart from the host of bugs and issues.
Some problems have been improved wth updates, but a long way from the reliability required by corporate users. Let's hope Dell realize they are on to a potential winner in the enterprise if they get it right.
XavierXing
43 Posts
0
March 22nd, 2014 08:00
XavierXing
43 Posts
0
April 8th, 2014 10:00