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2 Posts
1
39761
Venue 8 Pro 3845 starts, but does not boot ANYTHING, goes to BIOS
Hello,
I have a Venue 8 Pro 3845 that, after not being used for a couple of weeks no longer boots.
It starts, although it takes up to 20 seconds before anything happens, and what usually happens is that the dell logo flashes for a second then the device switches to the BIOS, to a screen with the following text:
ROM Image update denied
EFI_NOT_FOUND! ROM Image is not loaded
Flash Update Parameters
It does this no matter what I do, I tried booting the recovery media I had created, right boot order, secure boot on and off, etc. I tried bootable USB Sticks from various recovery softwares, specifically for UEFI booting.
Still, it always shows the same behavior.
I am starting to suspect this is a hardware issue, but of course not sure.
Unfortunately my warranty ran supposedly out end of October, even though I bought the device new off of Amazon directly in March.
Does anyone have any ides?
dje2070
8 Posts
1
December 1st, 2016 16:00
I'm having the same issue. My warranty is up and I'm having nothing but trouble. The same messages appear when I go to recovery.
Dolliemae84
1 Message
1
May 22nd, 2018 22:00
johnybr99
4 Posts
1
November 26th, 2019 04:00
I know I'm quite late into the game, but have any of you managed to fix this issue?
brkytml
13 Posts
0
November 1st, 2020 02:00
I still couldnt