Ive had to do the force reset thing but this time its not working... its powers up but stays on the same picture with the dell symbol lighting up and it repeats... anyone know whats going on?
I'm having the same problem. Just got off the phone with tech support and she suggested I use another charger because the current charger does not fit securely in the port. I'm charging it now and then I will see. But it just suddenly powered off and I force reset and it comes on but stays on the dell logo screen. Have you found a solution?
ive only had mine stuck in dell logo suspended annimation mode once ,that was after i did the honycombe update ,,only thing that fixed it for me was to force off and use the recovery console..id only advise doing so if sure the battery is atleast ¾ full ,as id imagine the battery failing mid restore would be disaterious 😞