venue 8 pro WiFi Issues - After Windows Update - DON NOT INSTALL KB2903939

DO NOT install the Dec update, caused the wireless to disconnect on my venue pro 8. Tried uninstalling KB2903939 but that didn't help. Had to reset it back to factory settings.

Btw, I noticed my tablet keeps crashing as well. Noticed a weird bugcheck code of 0x0000014f in event log and a couple errors that seems to suggest touch screen issue but this only happened after the Dec update. Before that it was working flawlessly.

update KB 2883200 also caused this problem. If you uninstall this it all goes back to normal

Try to uninstall KB 2883200 this update also is buggy

I can confirm similar issues.

Purchased my Venue 8 Pro yesterday. Ran through setting up all my stuff. This morning I did Windows Update which installed many items including KB2903939 and two problems started: 1) WIFI is showing disabled, I try to enable it, does not work. Device manager looks fine. 2) When the device goes to sleep, it powers off.

Can't say if it's this particular KB as about 15 updates were installed today.

Anyone have additional details about this?

<-- Dell Venue Pro 8 32GB

_sean

I have also found this issue. it looks like its not just this update but the November update as well.

KB2887595

Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: November 2013

http://support.microsoft.com/kb/2887595

 Known issue

We are working with the driver manufacturer to resolve this issue. For now, Windows Update does not offer this update for computers that have certain drivers installed (including Rtbth.sys and Netr28x.sys).

 KB2903939

Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 update rollup: December 2013

http://support.microsoft.com/kb/2903939

I wonder if this is an MS issue or Qualcomm issue.

I also had problem on one pc with KB2903939 - please see my post at Windows 8 Forums -

http://www.eightforums.com/windows-updates-activation/37014-network-failure-after-loading-latest-updates-win-8-1-a.html

Evidently some people are having problems with this update, some are not. I currently do not have it installed, and have it "hidden" until I find a solution. 

If I find a solution, I will post it here - please do the same for me.  Thanks.  Good Luck!

Thank you, KPAPADAK, for your information regarding known issue,  I really feel better to know MS at least knows about the issue.    

Who, knows.  Maybe it's just related to the order of the updates.  I installed all the updates and then those two last.  Maybe that was the trick.

I had the same problem from Windows updates.  I got it to work by refreshing then ignoring two updates.  But then I read where someone did a different Windows update than I had seen and then were able to do the other two.  I searched for that update on MS's website and it said it was related to Server 2012.  Figured the only reason he would have had that update when I didn't was if he installed something relative to Server 2012.  Looked in the Windows 8 store and found "My Server 2012 R2" and installed it.  After that, I tried the installs and WIFI worked fine.

I've posted about this in another thread. I've heard from a couple sources they've reached out to MS and Dell. Dell apparently has a fix coming in the next week, fingers crossed. They're doing a terrible job explaining that on the forums.

So, make sure you uninstall KB2903939 and 2887595. Then, hide those updates.

DO NOT TURN OFF AUTOMATIC UPDATES - that's silly, and prevents your being protecting from fixes in updates that do work.

Here's my article on the issue: http://aurir.wordpress.com/2013/12/09/having-wifi-issues-with-dell-venue-pro-8-uninstall-microsoft-patch-kb2887595/

And would someone finally mark the right answers in these forums? I can't mark my own post as an answer, but it does solve the problem :)

Thanks and Best,

-Auri

I've installed both those updates, and WIFI still works.  Originally, they knocked out my wifi, but after reading a response to your article where the author installed a Windows update that wasn't even on my list I looked up that update and MS said it was related to Windows server.  So, I tried installing the server (My Server 2012 R2) from the Windows store and then did the updates and my wifi works fine now.

In fact in my Dell Venue 8 Pro, I just installed all the software dell offered recently (except DDP), and installed those two updates again, everything's fine.

That's all my installed:

Dell Venue 8 Pro 5830 A04 BIOS 

Intel Platform Driver Installer 

Panel Touch Firmware for Dell Venue 8 Pro 5830 

And that's all, everything's fine.

We had the same issue that everyone else is having.  We rectified it by going to the "search' menu and searched "Device Manager".  Once there, locate the Network adapters tab and open it.  Then hold on "Dell Wireless Adaptor" for two seconds.  A box will show up to uninstall and/or disable the wireless adaptor.  You want to click on "disable" and confirm this.  Once it is disabled, hold on "Dell Wireless Adaptor" again for two seconds until the same box appears.  No click on "enable" and confirm.

This is what fixed our wireless issue.  Hope it works for others.