TechExperts are our superusers; the glue that holds a community together. The Dell Community Forums have always had the good fortune of being comprised of dedicated, passionate people who love to answer questions and give Dell EMC excellent feedback which we then use in the testing and development of some products.
TechExperts can be nominated by other community members, current and former RockStars, DellEMC staff and partners (IE. Microsoft). Nominations are reviewed by the Dell EMC Community Support team and awarded based on various criteria, including:
Quality participation (i.e. number of verified solutions provided to the community).
Product expertise (i.e. number of quality contributions on specific topics)
You can become a TechExpert one of two ways:
First, you can answer questions and develop helpful content, which is then rewarded with points. Those same points then help you rise through the levels and ranks, gaining badges along the way, which will eventually bring you into Gold and above ranks. These ranks and levels are eligible for rewards (dependent of the TechExperts' country of residence). These rewards are our way of thanking you for your quality contributions and answers on the Dell EMC Community Forum.
The second way to become a TechExpert is through proven experience. The moderators will be happy to elevate a user who has demonstrated/attained at least 2 of the following prerequisites:
18 months of successive employment in the field of Technical Support