How to configure call Home in Unity All Flash / 450F with Centralized ESRS gateway server

Go to the Unity Hub,.

https://community.emc.com/docs/DOC-51784

then to the All Flash Hub

https://community.emc.com/docs/DOC-51785

Then under the Plan and install section, select the ESRS item

glen

The guide is here:

https://www.emc.com/collateral/TechnicalDocument/docu69327.pdf

You just need to configure the ESRS Gateway IP on your Unity. Afterwards you can check in your ESRS Gateway if the Unity system appears under Managed Devices.

There are no templates to configure, if I remember correctly. Not like the VNX.

Thank you Stephen

I was told that we need to get the Software ID - SWID of the Unity array and this Software ID needs to be supplied in ESRS Registration step to complete the registration.  If this ID is not given then call home doesnot work.  Is this true ?

Any idea on this please ?

I've never been asked for a Software ID for the Unities I have installed. With Integrated ESRS it sends you a code by email, and you need to enter this during the setup. For a hardware-based unity (not VSA) then it's the Hardware Serial Number, which is on the PSNT Tag on the Controller Shelf (DPE). This should already be listed in support for your Site ID under

https://onlinesupport.emc.com/CompanyAdminSites

I think you might need this when you enter the device in your centralized ESRS gateway (if the Unisphere Wizard does not enter it automatically)

This is not true stupo

The entire config for SRS on a Unity system is done from the Unity GUI.

I would recommend that you go through the Unity documentation carefully. I am reading other posts from you and you are comparing Unity to VNX a lot, which you should not be doing otherwise you will end up with problems / misconfigured device.

The SRS docs contain all the requirements and how to's.

Thanks

Andre @ Dell EMC