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April 26th, 2017 11:00

How to find out when a drive dies

I have a VMAX 10K and a VMAX 3 and I don't get notifications about when drives fail.  I decided to rdp into Unisphere server and do some symcli commands to check for a failed drive, and It found one.   In Unisphere for VMAX, there is no notifications about a failed drive.  But I would like to know when the drive failed.  Is there a command that would show this event? 

Thanks.

2 Intern

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20.4K Posts

April 28th, 2017 15:00

there is notification for failed drives, it's considered "informational" so you might need to tweak your notification settings to get those alerts.

then there is the good old

symdisk -sid 1234  list -failed

May 3rd, 2017 12:00

Dynamox,

Sorry for the delay as I was off for a few days.

The command symdisk -sid 1234  list -failed works well for knowing there is a failed drive.  I am trying to find out when(the date) one failed, that has puzzled for a solution. 


For the notification settings,  was this somewhere in Unisphere for VMAX?

2 Intern

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20.4K Posts

May 6th, 2017 05:00

as far as setting notification in Unisphere, you first enable Alert Policy for Disk Status and then Enable notification so that the little blue icon is selected under System Level.

u4v enable.jpg

u4v notification.jpg

2 Intern

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20.4K Posts

May 6th, 2017 05:00

if you want to know the date and actually look at other failure including disk, take a look at symevent

for example:

symevent -sid 123 list

as you can see i had a power supply go bad, then a disk failure.  TImes are probably in UTC

Detection time           Dir    Src  Category      Severity     Error Num

------------------------ ------ ---- ------------- ------------ ----------

Thu Mar 23 16:02:35 2017 DF-7D  SP   Environment   Error        0x006a

    Environmental Error: Power Supply B faulted

Thu Mar 23 16:02:36 2017 DF-8D  SP   Environment   Error        0x006a

    Environmental Error: Power Supply B faulted

Thu Mar 23 16:02:37 2017 DF-8B  SP   Environment   Error        0x006a

    Environmental Error: Power Supply B faulted

Thu Mar 23 16:25:25 2017 DF-3A  Symm Disk          Informational 0x0052

    A Spare was invoked against a Symmetrix Disk

Thu Mar 23 16:25:25 2017 DF-3A  Symm Disk          Informational 0x0006

    A Spare was invoked against a Symmetrix Disk

No Events found!

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