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System Bay 1: I2C error on VMAX20K
Hi, will Enginuity upgrade be hindered by an I2C error?
Unsolved
This post is more than 5 years old
13 Posts
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883
Hi, will Enginuity upgrade be hindered by an I2C error?
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Ugin
122 Posts
1
January 5th, 2015 03:00
Hi,
Better to resolve the I2C error first and then proceed with the upgrade.
Sometimes the fault may be with SPS or the LCC or the PowerSupply (01B3 error).
Regards,
Paul
Siraj82
13 Posts
0
January 5th, 2015 04:00
Thank you Paul. What if I do not see any SPS or LCC related failures from the Environmental Health Check ?
Anyways, I will try referring to the related KB articles or engage PSE for assistance prior to the upgrade schedule.
Regards
Siraj
Ugin
122 Posts
0
January 5th, 2015 21:00
Do we have any SR opened for this I2C error?
Ugin
122 Posts
0
January 5th, 2015 22:00
Door LED I2C issue, then it's not a problem.
You can proceed with the upgrade.
Sometimes there will be an issue with the power component and the 01B3 error will log.
Siraj82
13 Posts
0
January 5th, 2015 22:00
Yes. SR was opened. Lab checked that the door led error was not related to any SPS or LCC issues. Was informed that the code upgrade activity will not be hindered by the issue we're facing now.
Regards,
Siraj A.J.
+65 92487555
sirajudeen.abduljabbar@emc.com
Sent from Samsung Mobile
Siraj82
13 Posts
1
January 11th, 2015 05:00
Issue was that the USBs of the door LEDs connected to the engine 4 of the system was wrongly installed from factory it seems. Had to swap the cables between dir 7 and dir 8 to isolate the issue. Had to call PSE lab to issue inlines to reset the door LED controllers and it was resolved.